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[quote=Anonymous][quote]Parents want a sounding board. Just listen, refer them to the coach.

This is good advice. I've been the team manager for a high level youth hockey team for the last 6 years, and there are always parents who want someone to talk to. Just let them talk, assuming they aren't being abusive, and try to avoid agreeing or disagreeing ("I can see why you feel that way" or "I'm not crazy about the yelling, but that's just a coaching style" (again assuming its not abusive), and then tell the parent, if they ask you to intervene with the coach, "That's not something I can really do for you, because I don't have any involvement in coaching, playing time decisions, etc." If you have a good relationship with the coach (and hopefully you do), you can talk with him or her and just say "I've had a lot of parents talking to me recently about game management issues. It might be helpful for you to remind them about your philosophy on playing time, discipline, etc."

This is exactly what I do. Most parents just want to talk these things out and once it’s off their chest don’t feel the need to speak to the coach. Then again, haven’t had a yeller for a coach.[/quote]

OP here.  Yeah, the coach is a yeller for sure.  The thing that is sad is that, when he speaks to the kids one on one, he is fairly normal and supportive, but when they are in a group, he just screams.  I suggested that we all talk to him together, but no one wants to do that.  When I spoke to him individually he pointed out that he yells at my kid less, which is true, but that's not the point.  Anyway, the conversation was unhelpful, but I still think people need to take these complaints up with him/the club, since I have already tried.[/quote]

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