Parents want a sounding board. Just listen, refer them to the coach.
This is good advice. I've been the team manager for a high level youth hockey team for the last 6 years, and there are always parents who want someone to talk to. Just let them talk, assuming they aren't being abusive, and try to avoid agreeing or disagreeing ("I can see why you feel that way" or "I'm not crazy about the yelling, but that's just a coaching style" (again assuming its not abusive), and then tell the parent, if they ask you to intervene with the coach, "That's not something I can really do for you, because I don't have any involvement in coaching, playing time decisions, etc." If you have a good relationship with the coach (and hopefully you do), you can talk with him or her and just say "I've had a lot of parents talking to me recently about game management issues. It might be helpful for you to remind them about your philosophy on playing time, discipline, etc."
This is exactly what I do. Most parents just want to talk these things out and once it’s off their chest don’t feel the need to speak to the coach. Then again, haven’t had a yeller for a coach.
Anonymous wrote:Anonymous wrote:Parents want a sounding board. Just listen, refer them to the coach.
This is good advice. I've been the team manager for a high level youth hockey team for the last 6 years, and there are always parents who want someone to talk to. Just let them talk, assuming they aren't being abusive, and try to avoid agreeing or disagreeing ("I can see why you feel that way" or "I'm not crazy about the yelling, but that's just a coaching style" (again assuming its not abusive), and then tell the parent, if they ask you to intervene with the coach, "That's not something I can really do for you, because I don't have any involvement in coaching, playing time decisions, etc." If you have a good relationship with the coach (and hopefully you do), you can talk with him or her and just say "I've had a lot of parents talking to me recently about game management issues. It might be helpful for you to remind them about your philosophy on playing time, discipline, etc."
Anonymous wrote:Parents want a sounding board. Just listen, refer them to the coach.
Anonymous wrote:Anonymous wrote:make them go through the coach. ideally, you are dealing with getting hotel blocks for tournaments (not this year), jersey color, and maintaining the binder of player cards. The parents are adults- make them take any concerns to the coach themselves. If they are too embarrassed to discuss little Johnny's playing time, then, perhaps, it's not something they should be asking you to deal with either
+1
Anonymous wrote:make them go through the coach. ideally, you are dealing with getting hotel blocks for tournaments (not this year), jersey color, and maintaining the binder of player cards. The parents are adults- make them take any concerns to the coach themselves. If they are too embarrassed to discuss little Johnny's playing time, then, perhaps, it's not something they should be asking you to deal with either
Just tell them that all coaching related matters should be taken up directly with the coach. I find that some parents like to talk to me first, just to get assurance that they have a good point to bring up with the coach, but ultimately there is nothing you can do about coaching decisions. As team managers, we are basically just administrators.
I'm really frustrated with how this year is going. I was the team manager last year, which was a shorter season, and it was fine. This year has been noting but drama. I am getting constant complaints from parents to pass on about the coach yelling, not playing their kids in the positions they want, the amount of playing time etc. I don't view this as my job. I thought it would be, as it was in the spring, scheduling, getting guest players set up, making sure we have a sufficient roster for games, communicating field locations and jersey color. I know the season is winding down, but am hoping for some feedback about whether these other issues are normal, or if not, how to draw a boundary.
You must be with Bethesda Soccer Club.
Anonymous wrote:I'm really frustrated with how this year is going. I was the team manager last year, which was a shorter season, and it was fine. This year has been noting but drama. I am getting constant complaints from parents to pass on about the coach yelling, not playing their kids in the positions they want, the amount of playing time etc. I don't view this as my job. I thought it would be, as it was in the spring, scheduling, getting guest players set up, making sure we have a sufficient roster for games, communicating field locations and jersey color. I know the season is winding down, but am hoping for some feedback about whether these other issues are normal, or if not, how to draw a boundary.