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[quote=Anonymous][quote=Anonymous]Parents want a sounding board. Just listen, refer them to the coach. [/quote]

This is good advice.  I've been the team manager for a high level youth hockey team for the last 6 years, and there are always parents who want someone to talk to.  Just let them talk, assuming they aren't being abusive, and try to avoid agreeing or disagreeing ("I can see why you feel that way" or "I'm not crazy about the yelling, but that's just a coaching style" (again assuming its not abusive), and then tell the parent, if they ask you to intervene with the coach, "That's not something I can really do for you, because I don't have any involvement in coaching, playing time decisions, etc."  If you have a good relationship with the coach (and hopefully you do), you can talk with him or her and just say "I've had a lot of parents talking to me recently about game management issues.  It might be helpful for you to remind them about your philosophy on playing time, discipline, etc."[/quote]

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