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Reply to "Anyone have West Elm couch/sectional?"
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[quote=Anonymous]Read people’s west elm horror stories before proceeding. For example, I had a headboard delivered July 9. They didn’t include necessary hardware. They’ve now shipped me incorrect hardware twice. I’ve asked about returning the headboard but they won’t take it back because it is custom. They have told me they will discuss “compensation” once my issue is resolved. Check out their @ on twitter for more horror stories, like couches delivered without legs! [/quote]
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