
I haven't colored my hair in years, and I decided about a month ago that I would get some low lights and layers. I have naturally blonde hair and wanted some cute, chunky brown low lights. I brought in a picture and very clearly explained what I wanted. When she was done, I looked like a gothic witch!!! The front quarter section of the top layer of my hair was BLACK (an uneven) and the back 3 quarters was my natural color then underneath of my hair in the back bottom layer was also black. WHAT. THE. HELL?!?!?! It made no sense, it looked like my 4 year old attempted to color my hair in the dark. To make a long story short, she "corrected" my hair after speaking with a rude manager. It was still really wrong but at this point I was exhausted and frustrated. I called back the next day and explained that I wanted my hair like the picture and I would return the following day. When I returned the same lady did my hair again after specifically requesting someone new and my hair still was not right, but it was not as embarrasing as before.
So, three color treatments in 2 days...3 weeks later my hair feels awful, like straw. I spoke with the district manager and he said at the 3 week mark he would bring me to a different salon to correct it for free. I am attending a black tie affair on Saturday and want my hair fixed but I am really afraid that it will fall out if they treat it again. Any advice? |
Whatever you do, whoever you see, make sure they do a deep conditioning treatment. I'd ask for credentials before I let anyone near my hair again and I'd also ask them specifically to walk you through what they plan to do to your hair BEFORE they so much as lay a hand on a comb.
So sorry you had to go through all of that. |
Would it be appropriate to ask which location? |
OP here- I went to the Hair Cuttery in Beacon Mall on Richmond Highway. |
They did reimburse you, I hope?
How awful! Here was I thinking Hair Cuttery, while cheap, wasn't bad... |
You get what you pay for. Go to a real salon if you want it done right. |
Go somewhere decent, explain what happened and see what they suggest. A treatment of some sort sounds like a good plan. Perhaps they can also style it for your black tie event.
As a general rule, I never let anyone color my hair until have had them cut my hair a few times and have seen their color work on other people. There are plenty of decent places that are not horribly expensive, in Old Town. Maybe even PR at Partners? |
Why on Earth would you go back AGAIN! Cut your losses and go to a real salon where they specialize and study color. Hair Cuttery is not the place to go. |
This is what I'm thinking and I'm a penny pincher. Having experienced the difference between a real salon highlight/lowlight job and a Hair Cuttery type job, I know why a real salon is so much more expensive. |
It happened to me at HC Clifton, VA, two months before the baptism of my little boy. Fortunately I found and excellent stylist for that special occasion, but she is in Argentina. |
OP, you should be able to get the color stripped and your hair conditioned. It may not be wise to let them do any lowlights again, since they are bad at it. |
Ok, I'm going to be a little harsh here. Going to an unknown colorist at an inexpensive salon for a major makeover is not a smart move. You are a natural blonde and wanted brown (???) pieces put into your hair (you call them chunky lowlights, but it's the same thing) -- that's a recipe for disaster. You really can't add a few shades darker than your natural shade to your hair if you are retaining the same color. I'm a redhead and I speak from purple experience. And you CAN'T expect to look like a picture. Nor can you EVER expect to color your hair -- even once -- and retain its natural texture and moisture. Doesn't happen.
If you do go to a better salon, and I certainly recommend that you do, I would get cinnamon or golden raisin highlights. Do not attempt to insert a new haircolor onto your head and have it blend "naturally." This can only result in an "Elvira" do or stripes -- which is what you got. |
What a horrible experience. To fix your hair, find a highly respected salon (PR Partners is excellent and they have locations all over the place) and share your story with the salon manager. Have the manager match you up with a colorist who is experienced with repairing botched color. It will not be cheap, but quality professional hair coloring never is!
Hair Cuttery and places like that are good for simple trims and that's about it. I would never consider them for any service beyond that. You really do get what you pay for. |
I agree - Hair Cuttery is not the place to do anything elaborate.
I found a woman there who is great at cutting my kids' hair - but I would never let anyone there touch mine. |
You are a brave woman! I will have to say I think the DM gave you good advice. I don't think *any* reputable salon would do anymore processing to your hair at this point. I would go to a good salon and talk with them to see if they can do something for the night. At least get a good blowout. |