Parts of what they do seem to work well. As an example, they have an initial assessment that determines children’s knowledge gaps. (Though I do think the way they score the assessment tends to make parents believe that typical children are actually “behind.”) They have a standard scope and sequence, so a child is less likely to come out of tutoring with a skills deficit in an important topic. They also teach kids until they have mastered a skill, so the pacing matches children’s natural learning rate.
That said, there are downsides too. The model of moderate supervision tends to work best for competent kids whose families want them to advance. It’s not the best fit for a kid who is already anxious about math. I don’t know that they differentiate well for leaning differences or developmental disabilities. Their reward system rewards volume of work completed rather than effort or mastery directly.
It’s more direct instruction and supervision than Khan Academy, but it’s less customized and supportive than a private tutor. (But not every kid needs the intensity of regular private tutoring in order to succeed.)
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