Dr. Sacks and columbia fertility staff

[Anonymous]

I really like Dr. Sacks, but am having trouble navigating as I try to transfer my embryos (from the people I donated to years ago) from Palo Alto out here. The staff is not easy to communicate with, as has been mentioned on this board. I am worried, based on what I read, that I will miss important information or dates I need to tend to of my cycle. Does anyone have a recommendation for how to deal with this? especially now?

[Anonymous]

I just transferred embryos from another out of state clinic to CFA and I found the process to be incredibly easy. Were you put in touch with the embryology department? I found them to be super responsive!

[Anonymous]

Dr Sacks is wonderful but his staff is a nightmare. I always emailed him directly about everything and he always responded quickly.

[Anonymous]

Anonymous wrote:Dr Sacks is wonderful but his staff is a nightmare. I always emailed him directly about everything and he always responded quickly.

+ 1

[Anonymous]

Anonymous wrote:Dr Sacks is wonderful but his staff is a nightmare. I always emailed him directly about everything and he always responded quickly.

Definitely email Dr. Sacks directly. He responds very quickly and dealt with everything from appointments to billing when I couldn't get straight answers from his staff.

[Anonymous]

I like him as well, but I am torn whether to go there. The staff isn't organized at all. Is it worth taking the risk and going there when the staff is terrible?

[Anonymous]

Dr. Sacks is amazing. He knows his staff isn’t great, so if you email directly, he’ll respond quickly and deal with more of the logistics than you’d expect. I had a fantastic experience with him after doing 6 cycles with a different RE. From the first 6 cycles, I didn’t even get a single positive pregnancy test let alone a baby; I did get abnormal bleeding and pain from one of my ovaries being over-stimulated. Post-Dr. Sacks I have 3 kids, so I’m a bit biased.