West Elm vs Crate and Barrel Furniture

Anonymous
Any experiences?

We are trying to decide between the CB Lounge II and the West Elm Harris sectional.

Also happy to hear any other sectional recommendations. This will be an everyday couch so we want durability.
Anonymous
C&B is a noticeable step up in quality and durability. West Elm is meant to be cheaper for a reason. It will wear out more quickly.
Anonymous
West Elm is a step up from Ikea, but not necessarily in quality. I'd buy an Ikea couch over West Elm. If I were buying laminate furniture, I'd also choose Ikea over West Elm.
Anonymous
It may be a higher price point than you were thinking, but we just got this couch and it is amazing quality https://www.roomandboard.com/m/catalog/living/sofas-with-chaise/andre-sofa-with-reversible-chaise

We bought a West elm couch a few months earlier and it is definitely not as high of quality
Anonymous
The Lounge range at CB is incredibly comfortable. I'm waiting for the next sale to make my purchase of the Lounge II petite sofa. Have you sat on both? When I was last shopping for couches, I thought the West Elm ones were cute, but not very comfortable.
Anonymous
Go see it in store. You can tell that c&b is a bit more sturdy. We just got the Dawson bed, dresser, and nightstand from c&b and it's all quite sturdy.
Anonymous
West Elm looks great online - not so much in person.
Anonymous
Some of C&B upholstery is made by Lee Industries, one of the best companies in the country. It will last.

West Elm is temporary furniture.
Anonymous
Anonymous wrote:The Lounge range at CB is incredibly comfortable. I'm waiting for the next sale to make my purchase of the Lounge II petite sofa. Have you sat on both? When I was last shopping for couches, I thought the West Elm ones were cute, but not very comfortable.


We have these and they are wonderful couches. In general, C&B will be better quality than West Elm. I like West Elm for decor and ideas, but not for “real” furniture that is going to get daily use.
Anonymous
I bought a West Elm sectional last year and totally regret it. It looked great online but it is not comfortable. The back cushions sag down and won't stay up. I'm going to stick it in my basement and get a Crate and Barrel axis 2
Anonymous
We have a West Elm sectional. It feels cheap'ish, but better quality than Ikea. My wife says we will keep it until the kid is old enough to no longer destroy furniture.

We got it on massive discount for like $2K. It's a big sectional couch. It's comfortable and I frequently fall asleep on it. The back cushions are made with some sort of cheap filler than gets lumpy; we need to rotate the cushions at least 1x per week.

So yes, I agree with others that it looks great online but the quality is lacking. C&B is a noticeably higher build quality. Still, it's a good couch for those early kid years when they are spilling/barfing/peeing/pooping on your couch. And you can get a lot of couch for your money, imho.
Anonymous
There is a reason West Elm doesn’t have reviews— it is terrible quality. When we bought the lounge I confirmed it was bench made in America with hand tied springs. Basically all you can ask for in a couch, assuming all that is still true
Anonymous
West elm furniture is literal trash.
Anonymous
We've had our C&B Lounge II for 3 years and it still looks great. Super comfy.
Anonymous
Anonymous wrote:West elm furniture is literal trash.


depends - i actually think West Elm quality is hit or miss, but MUCH more of a risk than crate & barrel. that said, the furniture we have ordered from room and board has held up better than most of the C&B stuff. i think most (maybe all?) R&B furniture is made in the US, where with C&B some is US and some is from China.
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