Switching from Verizon FIOS to Cox (also includes Q on upload internet speed)

[Anonymous]

We used to pay around $120 during contract for a bundle of the 100MB per second speed internet, family cable package (no premium movie channels or HBO type), and a landline (we don't even own a phone to set up a landline).

Anyway, after being out of contract, we've been paying a high $175. I noticed internet has been slow off and on. I could be patient with slow speed, but then internet service stopped in the middle of my work. First few times, I got disconnected from VPN and reconnected. Ok, fine. But then I got totally disconnected. Message that there was no internet. It was so utterly frustrating calling FIOS multiple times to get this resolved that it's tipped me over the edge to change internet providers.


Question:
Cox internet provides 1GB download speed but it seems upload speed is only 35 Mbps v. my current FIOS 100Mbps upload and download. If I do not upload any videos. But I do email or text pictures of my kids almost daily, is that uploading? If that is uploading, is Cox's 35 Mbps speed good enough to support that?

Have people been generally ok with Cox internet for this DMV area? If it matters, I live in Vienna, VA.

Cox right now has internet the 1GB at $65 for two years. I think our family can move to watching Netflix, Amazon Prime. I also bought a Roku device many years ago that we could use. Or buy something else to cut the cable cord.

Anyway, go ahead with the switch? Anything else to consider before I make the switch?







I had a very frustrating experience trying to fix the get internet with FIOS customer service, the technical support, and So the service



We have more than 7 devices (three smartphones, two ipads, two laptops). Only one device is using streaming like Netflix at a time, as I am the only user in the house. My DH does not surf the internet at home, period. At most he's on it to work from home once a month, pay bills online once a month. I am on the internet daily and my job is half telecommuting (so I need reliable internet).

I often telecommute. He only useshe, but my DH does not use the internet at home, period. I am the largest consumer
,
y
which we don't even (chennels like
paid similar, but once we went out of contract, it jumped to $172. We have one DVR box.
Plus this is only the and we've been experiencing random slower connection speed (takes 30 seconds to load a webpage, slow service for 3-5 min, then resolves)during .

[Anonymous]

Anonymous wrote:
We used to pay around $120 during contract for a bundle of the 100MB per second speed internet, family cable package (no premium movie channels or HBO type), and a landline (we don't even own a phone to set up a landline).

Anyway, after being out of contract, we've been paying a high $175. I noticed internet has been slow off and on. I could be patient with slow speed, but then internet service stopped in the middle of my work. First few times, I got disconnected from VPN and reconnected. Ok, fine. But then I got totally disconnected. Message that there was no internet. It was so utterly frustrating calling FIOS multiple times to get this resolved that it's tipped me over the edge to change internet providers.


Question:
Cox internet provides 1GB download speed but it seems upload speed is only 35 Mbps v. my current FIOS 100Mbps upload and download. If I do not upload any videos. But I do email or text pictures of my kids almost daily, is that uploading? If that is uploading, is Cox's 35 Mbps speed good enough to support that?

Have people been generally ok with Cox internet for this DMV area? If it matters, I live in Vienna, VA.

Cox right now has internet the 1GB at $65 for two years. I think our family can move to watching Netflix, Amazon Prime. I also bought a Roku device many years ago that we could use. Or buy something else to cut the cable cord.

Anyway, go ahead with the switch? Anything else to consider before I make the switch?

There. Sorry about having forgotten to delete the bottom draft sentences before hitting Submit.

[Anonymous]

We are having the exact same issue with Verizon and thinking about cutting cable too. Please report back on your decision and experience.