Is anyone familiar with southwest's wifi capabilities?

Anonymous
I just paid for wifi on my flight and funny enough, this is one of the only websites I can actually get to load. Email, google, gmail, Facebook messenger... All of those are getting errors that the connection isn't private and won't work. Is it always this way?
Anonymous
This is literally the only site I can get to load. Annoying. Can't even google anything.
Anonymous
Call customer service when you get home, they'll either give you a refund or send you a bunch of coupons
Anonymous
I've used it to work on daytime flights. A bit better then dial-up, but at least I had a connection. Agree with PP about complaints - do it if nesc, and see what you get in return.
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