Anyone have experience removing smoke smell?

[Anonymous]

We bought a house. Didn't notice that the water closet room has a smoke smell in it. We need to get rid of it. I pulled down the vent/light. Primed the ceiling twice with kilz max and painted it twice. I scrubbed the walls with water/bleach solution twice. Primed walls with kilz max and painted two coats. STill has cigar smoke smell.

I have contacted serve pro and service master. SM says they have a hydoxyl something fan that may or may not help. Does anyone have experience getting rid of the smell? (Floor is tile).

[Anonymous]

This is probably a long shot, but I'll share.

Years ago, our kitchen stove that came with the house we had just purchased caught fire. In the subsequent aftermath, after the firefighters had saved the kitchen, our insurance company said they would send someone out for free to "clean" the leftover smoke smell from the walls and fixtures that had been affected, including in the dining room adjacent to the kitchen.

At first we declined, thinking it smelled OK, but then we realized there would probably be some residual smell. What they came out and did was nothing short of amazing, and no one has ever told us (even a few days after) that they smelled anything in the house. They even carefully took my decorative dishes off the wall and carefully cleaned every single one. I know they used a special absorbent cleaner.

It might be worth calling your insurance company and at least seeing who they use for such things, even if it wouldn't be covered. I wish I had gotten the name of the place, but never did.