visa vs mastercard

Anonymous
so I just called to put a travel notice on my cards, going to Southern Africa
Visa: Hi, no problem, give me the dates and the countries, Alright, it's done, please call if the dates change
Mastercard: We can't do that, you have to call the main office. Call to main office: well, let me see, Is your husband going or your children? (Mind you, I am the only cardholder). WTH???
Am I oversensitive or is this an odd question?
Anonymous
You can't just call the issuing bank?
Anonymous
I have a Capital One mastercard and have no issue putting a travel notice on it.
Anonymous
Anonymous wrote:You can't just call the issuing bank?
um, that's what I did, and those were the responses I got
Anonymous
Anonymous wrote:
Anonymous wrote:You can't just call the issuing bank?
um, that's what I did, and those were the responses I got


Tell us who the misgoynist bank was then.
Anonymous
yeah, it's not a MC vs. Visa issue, it's a bank vs. bank issue.
Anonymous
Anonymous wrote:so I just called to put a travel notice on my cards, going to Southern Africa
Visa: Hi, no problem, give me the dates and the countries, Alright, it's done, please call if the dates change
Mastercard: We can't do that, you have to call the main office. Call to main office: well, let me see, Is your husband going or your children? (Mind you, I am the only cardholder). WTH???
Am I oversensitive or is this an odd question?


both.
Anonymous
I have two Mastercards, different banks, and I just put travel alerts on both entirely online, no phone call needed and no problems whatsoever. You need a new bank.
Anonymous
Anonymous wrote:I have a Capital One mastercard and have no issue putting a travel notice on it.


same here, but you have to call them up and tell them.
Anonymous
Anonymous wrote:I have two Mastercards, different banks, and I just put travel alerts on both entirely online, no phone call needed and no problems whatsoever. You need a new bank.


which bank please?
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:You can't just call the issuing bank?
um, that's what I did, and those were the responses I got


Tell us who the misgoynist
bank was then.


I think this is one poster on so many threads who repeatedly uses this term and has this singular outlook on life. (so often)the comment has no effect anymore).
Anonymous
We have a Visa through Chase and always do it online
Anonymous
This is not indicative of MC. This is the podunk bank that issued your card. I have a MC through Sears and never had an issue with that. I used to have one through GMC and never had an issue with this. Bigger banks don't tend to have these issues. My guess is that if your Visa card was issued by some smaller bank and your MC was issued by a larger bank, your experience might have been reversed.
Anonymous
OP here, the mastercard is a Target card...quite a good size company, I would think
Anonymous
the same target that was hacked and gave away our credit card info
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