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I was at a supermarket (TJ) and I had the rudest person at the checkout line. And I don't just mean "unfriendly" or "bad manners" or "bad customer service" - I mean, the guy was staring and every single one of his words were dripping with pure hate.
I came up to the line, and right off the bat - he just stared at me with a death face, and said in a mocking voice "And how is your day, just absolutely wonderful I hope." It wasn't what he said, it was the way he said it, dripping with sarcasm. I ignored the attitude, and just said "Good thanks." Then he said, "Great. Oh I'm having a wonderful day, thank you SO much for asking." Again, said with scathing sarcasm and a death stare that creeped me the f*ck out. Then he proceeded to bag my groceries in complete, uncomfortable silence. In the meantime, I'm running through my head of what I might have done to offend this guy. Was I in the express line? Was his lane closed? No. No. Maybe I'm just imagining his abhorrent attitude? And then I paid, and when I went to leave, he says with the same evil death stare, and "Well this has been absolutely fun. Let's do it again sometime, shall we? (pause) Say goodbye now (said in a long drawn out way, like you would to a slow person)" At which, I was just stunned. I wish I could put his expression into words, my description just does not do it justice. Dripping with hate and sarcasm. I ignored his attitude, and said bye and left. I think I was just in such shock and disbelief that an employee would treat me like that - I didn't even respond. I wish I had said something, but still don't know what I should have said. WWYD?? |
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I'd call the store right now and speak to the manager.
Did you notice how he treated the person in front of you? |
| I'd shop at a store without overpriced groceries. |
| Wow, I think you did a pretty good job relaying that, and I think Trader Joe's would want to hear that. |
| He sounds psycho. |
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I would just forget about it. It wasn't about YOU. He would have been like that to anyone next in the line. And he probably was. He probably had the worst day ever, wanted to quit that very second (akin to the flight attendant who quit by grabbing some beer bottles, cursing up a storm, and sliding down the emergency chute... remember him?). You were just the unlucky victim. Retail jobs are hard. They are. They suck. That's the honest truth.
Shake it off. |
I wasn't paying attention, so I don't know. But I did notice that all the other lines were long, but his was short. |
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WTF is wrong with him?
OP, I think you definitely need to complain to a manager. This guy sounds like he has several screw loose and might even be a threat to customers. He is clearly unhinged. |
Yes. Mentally ill. I'd talk to the manager though. Something's up. |
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There is a difference between a sarcastic parody of the ridiculously fake interactions we have with cashiers every day (I would have enjoyed it!), and truly unbalanced behavior (I would have reported him). Not having been present, I can't say which one it was. All I know is that people have to be really careful with sarcasm because there are always people who don't get it. So do what you want, OP. At some point, someone will report him because they won't appreciate what he does anyway. |
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Are you usually this thin-skinned? I thought you were going to say that he cursed at you or crushed your eggs. |
If he did that, it would have been much less disturbing. This encounter seriously gave me the chills - just imagine a stare of pure hate, again, hard to describe in words. |
' NP here. I would consider this to be much worse... |
Before something awful and violent happens. |
Yes. Don't make it about you. And you are upset that he treated you, a customer that way. . .let it go. How would you feel if you were bagging groceries, having a shitty day? |