So why would an HVAC company charge me $545 for a part that is $97 on amazon?

Anonymous
The part is this http://www.amazon.com/Smith-Century-DL1036-Volts4-9-Bearing/dp/B007ATNL46

How can they put $545 for the cost of the part on my invoice? Isn't that fraud.
Anonymous
Anonymous wrote:The part is this http://www.amazon.com/Smith-Century-DL1036-Volts4-9-Bearing/dp/B007ATNL46

How can they put $545 for the cost of the part on my invoice? Isn't that fraud.


Sorry this is the part http://www.amazon.com/Smith-Century-DL1036-Volts4-9-Bearing/dp/B007ATNL46
Anonymous
A nice mark up? Installation costs? They are changing more than just one small part?
Anonymous
We're going through this now too with our HVAC company. Insane! Especially since they prob buy it at a discount!
Anonymous
Which companies are using such high markups??!
Anonymous
They have it as 89 dollar diagnosis service call and then the fan part. They were in and out in 20 minutes.
Anonymous
Anonymous wrote:They have it as 89 dollar diagnosis service call and then the fan part. They were in and out in 20 minutes.


I would send them the link and ask them directly. Be direct. Send a picture of the invoice. If they do not cut that price down significantly, I would review them all over the internet and contact the better business bureau.

Anonymous
Yeah, I wouldn't expect the Amazon price, but more than twice list price? Insanity.
Anonymous
which company?
Anonymous
Anonymous wrote:Yeah, I wouldn't expect the Amazon price, but more than twice list price? Insanity.


Isn't the amazon price already marked up?
Anonymous
Anonymous wrote:The part is this http://www.amazon.com/Smith-Century-DL1036-Volts4-9-Bearing/dp/B007ATNL46

How can they put $545 for the cost of the part on my invoice? Isn't that fraud.


HVAC companies routinely mark up parts 7 fold at minimum. I have spoken to them about this. Once I was bold and got the part myself from Fergusons and the installer made a big point of saying the part wouldn't be warranted over and over again. It was a copper whole house pressure reducer. Could break, but probably not for a bit.

Don't let them pressure you. Try to get the part yourself and have tell them you'll have it on site.
Anonymous
Anonymous wrote:They have it as 89 dollar diagnosis service call and then the fan part. They were in and out in 20 minutes.


So no separate labor charge?

I am not defending the $545 bill, but companies have costs that they have to cover, and make a profit. The reality is, customers pay for *everything*.

I find it asinine for people to suggest that because you can find it on Amazon for $97, then that's what you should pay for it, and to suggest that even $97 is a "marked up" price. For the most part, parts costs are not cheaper for professionals than it is for individuals. With any product, you get a discount for buying in quantity. The HVAC company isn't buying 100 of these motors, nor would they. They will buy parts on an as-needed basis, which means they pay the single unit price just like a homeowner would.

As to what is a fair mark up for the motor, and labor for installing it, that I have no idea. On the surface, this does seem excessive.
Anonymous
So you should have done it yourself. Next time do!
Anonymous
This job should be 200 tops including labor, $100 for 20 minutes of labor is already ridiculous.
Anonymous
I would require all jobs be broken out into labor and parts. If they said 89 in labor and the parts are 100, the total should be 189.
post reply Forum Index » Home Improvement, Design, and Decorating
Message Quick Reply
Go to: