Target, what has happened to you???

[Anonymous]

I live in Rockville, so I usually shop at that Target. However, I realized a few years back that the Gaithersburg (Rio) Target is generally better stocked and organized than Rockville.

I will say that the staff at Rockville has always been very friendly and helpful.

As an aside, I always thought that the layout which only had dressing rooms on the first floor, but kids clothes on the second was nuts. Kids grow so quickly, they have to try on everything and although I tried to grab an array of sizes, sometimes you still have to go back and get a different size, which means taking yourself, the cart, and the kids on another round trip up and down.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Target could take a page out of Kohl's when it comes to organization and cleanliness. Kohl's - at least the one where I live - is so well managed and maintained.

My Kohls is so bad. It looks more like a Big Lots than anything else. I hate it. I had a $25 gift card and finally I just gave it away. There really wasn't anything I wanted.

I went to Kohl's over the weekend and was so surprised. It seemed to have so much less stock and the quality has really taken a hit.

I hope they're not following in Sears/Kmart's path.

[Anonymous]

I was sad to see the demise of Kmart. My mom and I used to drive to the last/best one we were aware of in Annandale from McLean (her) and Reston (me) until about six months ago when it finally died. I got a lot of good stuff there.

[Anonymous]

I go to the Ashburn target a lot and do not understand what you're talking about. First world problems.

[Anonymous]

Anonymous wrote:You should have tried the Sterling Target (next to Costco). It's really nice and organized.

NP. I hate that one too, because the "new and improved" re-org has already hit. Nothing is laid out the way it used to be and it's impossible to just have a straight-forward shopping experience. Whoever came up with this new plan should have been fired. It's so, so, so bad and used to be so, so, so fabulous. Makes me sad, as I was Target's #1 fan for years. Not anymore.

[Anonymous]

Anonymous wrote:Well, the Reston one is in the middle of renovation. Pretty easy to tell given the humungous cargo containers all over the parking lot and the visible changes in the store.

Which means the store is a complete nightmare. I hate this new redesign so much, and yes, I've been to Sterling and others that have finished the reno. It's nonsensical and stupid and I don't understand why they've put the shoes in the middle of exercise clothes and why Oreos and toothpaste are next to a big Chip and Joanna display at the front of the store.

+100
What I wish is that corporate would realize how horrible their new layout is and order reorganization plans to halt. Reston can simply load up all their useless displays back into the trailers that are sitting in their parking lot, and move them on out. Please, Target HQ: if you're listening, we HATE your new layout!!! Go back to the tried and true original model. You are losing customers.

[Anonymous]

Anonymous wrote:Yack. Yes. Totally horrible transformation over the last few years. I think they should change the purchasing or ordering standards.
It used to be possible to go to Target and find some quality, good looking, good fitting things. Things used to sell.
Now you go there and everything looks idiotic. I don't know who would wear most of those things? They are so irrelevant to the fashion, taste and looks. No wonder, you go to sales racks and they are so heavy! overloaded, and so many, more then new in things.
Clearly NOBODY or mostly no one is buying this stuff.

It is clear that whoever is making purchasing decisions is not basing them on any market research or even has a slightest amount of good taste. How difficult is it to check the places that people love to shop at like GAP, CREW, Banana Republic, etc..
and see what sells and what is in style.

Target nowadays looks more like thrift shop then a department store. The problem with those places that go down like Sears or Kmart and is that they just dump things en mass on the floor without any regards for the customers. I miss those times when you had way less things on the floor but everything made sense. Now every shirt is different, or every few shirts, and so many colors, styles, lengths and peppy, yacky patterns, colors and ugliness all over that you get your eyes pop and twist in the sockets. It makes you run for the nearest exit.

Less is more. They tied once to have more designers clothing and it worked well but now they are back to just junk and junk does not sell even if it is sold for peanuts because we all have closet full of things that look better than this.

I'm dying!! So true!

[Anonymous]

Anonymous wrote:

Anonymous wrote:You should have tried the Sterling Target (next to Costco). It's really nice and organized.

DP. Ugh. No. The reno has a CREEPY and DEPRESSING mood, and what's more feels completely outdated (e.g. 90s). It has the feel of Sears or KMart updates right before they closed. It's like they're trying to be Kohls. A few neighbor moms and I were talking, and we all had the same reaction. We go there only if desperate for something we need on the spot.

+1
And to think, I used to jump at any excuse at all to run to Target. Now it's a huge chore to go there and it makes me very sad.

[Anonymous]

Anonymous wrote:We were at the one in Rockville, which is mid renovation and we’re pretty discouraged. The lighting in the makeup section was really odd and bright—my daughter started crying it have her a headache (it was giving me one too) and we had to leave the store because we both felt dizzy from the weird lighting. Oh, Target, why fix what was not broken?

Yes! I noticed the lighting was this way in Reston, too. Very oddly bright fluorescent lights. Awful.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:What was the store managers reaction when you spoke to them about the situation?

Oh wow! I totally missed the part where op said she spoke with the store manager! How is that possible? Please bold the part where op said she spoke to the manager, I can’t seem to find it!

NP. This was meant as a joke, to include PP who mentioned that she'd have to get a new hairstyle, before complaining.

There's a meme/I need to speak to your manager/ and the woman always has a Kate Gosselin spiky early 2000s hairstyle.

Haha lol! I see. There’s a very annoying poster on dcum that responds to posts about medical/child development/school related concern posts with “what did the pediatrician/therapist/teacher say when you asked them about this?”. It’s very condescending and annoying. I assumed that was what this pp was doing.

DP. I thought the same thing when I read that comment and I know exactly the poster you're referring to! So prissy and self-righteous.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:What was the store managers reaction when you spoke to them about the situation?

Oh wow! I totally missed the part where op said she spoke with the store manager! How is that possible? Please bold the part where op said she spoke to the manager, I can’t seem to find it!

NP. This was meant as a joke, to include PP who mentioned that she'd have to get a new hairstyle, before complaining.

There's a meme/I need to speak to your manager/ and the woman always has a Kate Gosselin spiky early 2000s hairstyle.

All snark aside, I've taken the surveys Target sends via email asking about my most recent visit. I've provided feedback about the mess and disorganization and gotten no reply.

Same here. I also responded on a FB thread that tagged Target - everyone was complaining about how bad it was. And I wrote an email to corporate. I normally don't get so overwrought about stuff, but with Target it's personal!!!

[Anonymous]

It’s awful. It used to be my favorite store and after my recent visit to the rockville store I could see never going to the target again.
I had to look for an hour or more just for a few basic items that used to be easy to find. It was like being trapped in hell - I went in for a few things and could find nothing.
I’m case they think that you’ll leave with extra stuff - no way after not being able to find stuff.
The layout is awful- Easter candy next to big spray?? Ice cream next to the toilet bowl cleaner? Yuck. Just makes you sick.

And the new displays of home items? It all looks like cheap crap and I’m not at all tempted.
A lot of things are much cheaper now - the clothes, the home items, etc - I’m not buying that stuff. I remember gorgeous flannel pajamas ( thick. Cotton flannel) now it’s thin crap made out of weird fabrics.

I don’t see good prices on basics either. High priced toilet paper and detergent ? Nope!

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:What was the store managers reaction when you spoke to them about the situation?

Oh wow! I totally missed the part where op said she spoke with the store manager! How is that possible? Please bold the part where op said she spoke to the manager, I can’t seem to find it!

NP. This was meant as a joke, to include PP who mentioned that she'd have to get a new hairstyle, before complaining.

There's a meme/I need to speak to your manager/ and the woman always has a Kate Gosselin spiky early 2000s hairstyle.

Haha lol! I see. There’s a very annoying poster on dcum that responds to posts about medical/child development/school related concern posts with “what did the pediatrician/therapist/teacher say when you asked them about this?”. It’s very condescending and annoying. I assumed that was what this pp was doing.

I’m, I’m pretty sure that everyone responds that way - get a clue.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Well, the Reston one is in the middle of renovation. Pretty easy to tell given the humungous cargo containers all over the parking lot and the visible changes in the store.

Which means the store is a complete nightmare. I hate this new redesign so much, and yes, I've been to Sterling and others that have finished the reno. It's nonsensical and stupid and I don't understand why they've put the shoes in the middle of exercise clothes and why Oreos and toothpaste are next to a big Chip and Joanna display at the front of the store.

+100
What I wish is that corporate would realize how horrible their new layout is and order reorganization plans to halt. Reston can simply load up all their useless displays back into the trailers that are sitting in their parking lot, and move them on out. Please, Target HQ: if you're listening, we HATE your new layout!!! Go back to the tried and true original model. You are losing customers.

This. Hate Target now!

[Anonymous]

I normally shop at the Rockville target. Since they started the renovation I have been shopping more at Giant, Safeway, Walgreens and Harris Teeter. I went yesterday because I needed some things that I can only find at Target. I didn’t even bother trying to look, I just asked where things are located so I didn’t have to spend a huge amount of time hunting through the store. I personally do not understand their new organization of merchandise. I also dislike their impulse purchases in the middle of the aisle and how they’ve organized the clothing. I will have to say though, that I have never seen the Rockville store as a disaster. A disaster to me means looking like a bomb went off (clothing off hangers and all over the floor and other items off the shelf and on the floor). I don’t consider no baskets inside a disaster, I just consider that lazy employees. Like I said though, the layout no longer seems intuitive and I don’t have the time or the desire to peruse the isles.