| I tried calling to ask a question and there was a recording saying they longer have agents, only FAQ's online. Is that right? It's been a couple of years but I remember calling in and speaking to a very helpful rep. Should I be trying a different department or something? |
| You should support full funding. Of course services are reduced. There is no money. |
| I read an article that said live reps would be severely limited this year. They are only answering very basic questions, which really makes no sense. If you have a question, you'll have to find a tax professional. |
| It makes perfect sense. They weren't funded. Harder questions require more resources to answer them. If you are mad about it, tell congress! |
| So they're still available but at limited times? What are those times? |