What is the polite way to handle this?

Anonymous
My aunt sent my son a birthday present from Barnes and Noble, but she gave the wrong address (the address of a church in our neighborhood). When this came to light, I went to the church and asked if they had the package. They said no. She didn't follow up to ask if we got it. Do I send a thank you email for trying to send him a gift? Do i just drop it unless she asks or says something to me? What is polite/appropriate?
Anonymous
If just be honest with her. B&N might be willing to help her out.
Anonymous
Tell her she gave the wrong address, and ask her to contact B and N. The church probably refused the package if it had your son's name on it so she won't be out any money if it was returned to B/N.
Anonymous
I'd let her know the package wasn't delivered.
Anonymous
Anonymous wrote:Tell her she gave the wrong address, and ask her to contact B and N. The church probably refused the package if it had your son's name on it so she won't be out any money if it was returned to B/N.


Do this.

Why are you hesitant to tell her she had the wrong address? How do you know she used this other specific address unless you already spoke to her and she somehow mentioned the address? Does she already know that the package was not delivered to you?

B&N very likely will be willing to help fix this if she just talks to them about it. They probably got the package back.
Anonymous
Honesty is always the best policy.
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