Anonymous wrote:This thread depresses me as a manager.
Of course team conflict matters. It impacts morale and performance.
I have rules I run my teams by:
1) If you did the work, you present it. Even if it's to senior management. I'll coach you, and I'll step in if t goes sideways but there's no need for hierarchy most of the time.
2) Get shit done. I don't care if you work from home, from your yacht or half drunk so as long as the work is completed and completed well. You are done at 2pm? Cool. Go have a beer, I don't care. It's not done and you go have a beer? I care.
3) Try and solve your own problems when you can. If you need me, call me. I'll help. But if you don't tell me, I can't help and I can't be expected to know every detail going on at all levels.
4) Never leave me surprised in front of my boss and I'll never leave you hanging either. If something is fucked, tell me. I'll respect you for telling me and I'll do something to improve it - or at least I'll tell you why I can't fix it. Tell me nothing and it blows up, I'll be disappointed.
5) I don't care what your last performance review said, good or bad. You get a fresh slate with me. In fact, I'm not even going to read it so as not to color my perception.
6) My prof goals is based on how my business results are but my personal goals are measured in how happy my teams are. I'd rather have a kick ass happy team and less income than the opposite. Success for me is 0% turnover and my door being beat down to join my team. I tell my teams to think about that the next time they aren't sure how I'll react to something.
7) I pay for performance. Do good work, I'll make sure you get what you deserve. No "time in role" or "when was the last time you got promoted" crap. Top performers deserve to be treated as such, or the market will eat them. Flip side is, if you aren't in that group I'll tell you bluntly why and I hope you respect me for it. Most managers will shy away from that conversation and just want you to stick around.
Oh, man, thank you so much for this post. My head was about to explode with all the negativity in this thread. Would rather work with you than anybody else who has posted.
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