This is not true. I believe that people are generally decent deep down and someone will help you, and the gate agents are usually very good about trying to help (key word here is trying), but the airlines do not care. And will do NOTHING about it without a lot of pressure from you. |
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10:32 here. BTW, often times, it isn't until you have spent all the time figuring out which time works for you that you actually get to choose seats. So, OP may have done all sorts of planning, credit card in hand, and not had any seats to switch to. Just saying, you people are awful. I hope all of you have to sit separated from your kids through absolutely no fault of your own. Doesn't matter if you picked the most expensive fare, btw. I booked months out for a flight, and the only thing left was aisle seats and the fare was over $1000 for California because the airlines are flying smaller planes.
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PP here. I misspoke. I meant seats in 3 different ROWS. At least one of them was a window seat, as we'd planned to use DD's carseat. I don't remember what the other 2 were except that they were not in that row. People have a limited number of choices. Booking holiday travel 3 months out is completely reasonable, given that many people's schedules are not always predictable. Additionally, I chose the airline, flight and fare that worked best for our family based on timing, connections and price. I'm glad that you have the freedom to plan all your travel a year in advance and pay as much as you have to so that everyone can sit together, but down here in the real world where mortals do not always have the flexibility to plan way, way in advance and also do not have all the money ever minted, 3 months out + request to have minor child seated with at least one parent is not an unreasonable request. My issue is with the airline, not the other passengers, but when the airline foists the responsibility onto the passengers to work it out themselves, the ire of the passengers who have to either trade seats or not trade seats and sit next to someone else's kid should also be directed at the airline, for creating this situation. |
Just an FYI - this is not typically an airline policy. I was told this once by an agent at United (after the seats we had prebooked together got moved around) that this was their policy and she assured me the issue would be resolved at check in, only to be informed over and over again by everyone else I spoke with that they have no such policy. |
Whose responsibility should it be though? The airline should force someone out of their seat? |
It is not that simple. It's happened to me three times now that I've booked a flight well in advance and booked seats with my family, only to have the equipment change and our seats end up shuffled all over the plane. Same airline all three times. We avoid flying them as much as possible now (but it's hard sometimes). |
As one of the people you are calling awful, I think your anger/judgement is misplaced. Why is the onus placed on all of the other passengers to accommodate OP's situation? And if they don't, or at least try to provide practical solutions or ideas to avoid the situation in the first place, are considered "awful"? If I am on a 5-hour flight to California, and I book a window seat because I need to sleep or an aisle seat because I have a small bladder/claustrophobia/whatever, and last minute, someone asks me to switch into a middle seat, I'm going to be annoyed. I don't think that makes me an "awful" person and I don't think that makes OP an awful person for asking. That's just the situation. -Someone with a family of five who realizes the reality of flying and that sacrifices may need to be made when booking flights (either booking a different flight at a less convenient time, a more expensive flight, or sucking it up and dealing with "family flight separation"). |
Now in this case, the airline should absolutely be on it. But this is very different from OP who chose her seats. |
Well, my daughter was 4 at the time. The airline's unaccompanied minor program does not begin until age 5. So yes, the airline should force someone out of their seat in order to comply with their own policy. You select the ages of children at booking, so this should actually not be a difficult ask. I could not find any policy specifically related to children between the ages of 2 (when they need a seat) and 5 (when they are permitted to travel alone) and I could not get any clarification on whether "alone" applies to children whose parents/guardians are on the plane but seated elsewhere. Either way, it is the airline's responsibility to accommodate passengers' needs, including the needs of families traveling with small children to have at least one parent seated next to a child. |
So, you have booked your child a seat not next to your own...and then you expect the airline to force someone else to move to accommodate you? Talk about entitled! |
Seats together were not an option - not at booking, not at check in, and not at the gate, where we were told BY THE AIRLINE that we should just switch with someone on the plane. I'll tell you what: I will book my tickets, pick the seats that are available to me, and if you're the person seated next to my child and you don't want to trade, I hope you guys have a great flight. |
This is obviously the airline's responsibility. They should hold rows to seat families with small children and persons with disabilities together in cases of separation so that 24 hours out this issue can be resolved. Actually some airlines claim that they do do that. But it's not true in practice in my experience. |
Quite easily. What's wrong with everyone's 5 yr olds? That's the minimum age to fly alone on the airplane, nevermind having your parents on the same flight. It's not that big a deal. I've had to sit apart from my very young kids on flights of over 10 hrs. There are movies, food, etc to keep them entertained. They're not going anywhere. I booked a seat for my then 6 month old DS, who the airline put 7 rows away from me. They refused to help, nobody wanted to switch, so I strapped him in his car seat, told the guy next to him to just nurse him when he woke up crying.
He switch pretty quickly after that. We an all agree that the airlines often have issues with seating, but it's not the huge problem people always make it out to be. |
DO you have difficulty reading? OP booked a month out, and there were only middle seats available. How on earth is this the airline's fault? The airline is supposed to hold rows open in case a family wants to book a last-minute vacation and needs to fly together? You're an idiot. |
Unaccompanied minor means that there isn't a parent or guardian on the plane, not that Ashley doesn't get to sit next to Mumsy. |