Unfair/illegal fees-gym membership cancellation

[Anonymous]

Anonymous wrote:OP here. Thanks everyone, appreciate your responses. Seriously considering suing. Just don’t want these businesses to exploit newly minted adults with their bullshit business practices.

Not sure why you are jumping to suing. Did you look at the contract and make sure your kid took the right steps to cancel? Better yet, have him find it and read you the cancel clause.

[Anonymous]

OP, wait a minute. I was looking at joining Onelife this weekend online. It is so-called "Month to Month" online for $49 with zero sign up fee. Sounded good to me. When I read the contract terms, there is an "Initial Period" of 12 months. If you cancel before the Initial Period passes, need to pay 3 months monthly dues. There are a few exceptions like death, etc. I did NOT sign up. Will think about it but would strongly prefer a true month to month contract where I may cancel with 30 days notice.

[Anonymous]

PP here. You need to go online and pretend to sign up, go to Step 5 Payment Information. After entering some payment, then the 'contract' terms will appear so you can finally read it. The contract will spell out legally all of the terms including cancellation. Read it and save it. Can use any name/ DoB you like. Do not hit submit.

Pretty non transparent in my opinion by making me submit payment info, which is why I did not sign up (yet).

[Anonymous]

This is the exact reason why I do NOT have membership with gyms directly. My employer has Gympass and I can use it at pretty much go to any gyms I want that has agreements with Gympass. I can cancel the membership at anytime ONLINE without hassle.

[Anonymous]

Anonymous wrote:PP here. You need to go online and pretend to sign up, go to Step 5 Payment Information. After entering some payment, then the 'contract' terms will appear so you can finally read it. The contract will spell out legally all of the terms including cancellation. Read it and save it. Can use any name/ DoB you like. Do not hit submit.

Pretty non transparent in my opinion by making me submit payment info, which is why I did not sign up (yet).

Your kid can signup at Onelife on a month-to-month if he/she is a college student. My kids use Onelife in McLean location for exactly one month during the winter break. The membership started on 12/22/2022 and automatically expires after 01/22/2023.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Any one with unfair experiences with One life fitness, Germantown or any gyms like these?
My son took membership for entire summer and emailed to inform about cancellation per terms & conditions. But they wouldn’t honor it, instead intimidate him with ythreat of forwarding to collection agency etc. Son says they are 100% non responsive when he calls the costumer service, instead they send an email, months later saying they are going to send his account to the collection agency. His friend has the same experience. I am so appalled, should this gym go scot free and keep exploiting this young kids who are obsessed with working on their bodies? Any one in same boat? I am so bent on pursuing a class-action suit.
Request to trolls, of grammar, typos and people with no life, please don’t respond… I already hear your responses. This is for parents of young adults like myself

Oh puhleeze. Get the facts first before going crazy like this. Have you even read the contract? These gyms have concrete, precise contracts drilled to perfection by lawyers. Here's a sample I pulled up on google, first entry:

How do I get out of my one life contract?
In order to cancel your monthly subscription we require a calendar months notice. To provide your notice to cancel you must send an email to the club you are a member of with your name, number and reason for cancellation.

FAQs - The OneLifeFitness Frequently Asked Questions Page...

Get a copy of the contract. Find out exactly what your son did. Get everything lined up. Chances are your son didn't give a calendar month's notice or whatever his specific contract said.

They’re concrete, convoluted, and fail when challenged. They’re designed to intimidate, not hold up in court

I emailed them in January, February, March and also sent them actual letters cancelling our memberships in full as we had fulfilled the year long contract over one year ago. In April 2024 when they took money from my account again, I was annoyed so off to the bank I went. They were able to get me back 3 months of overcharges and they have been blocked from ever taking money out of my account ever again by my bank whom I have been a client of since 1997. But they are shady as they are still trying to collect money from us, my son received a nasty email which he not only replied to, but I had him forward it to my email so I could reply to the nasty person as well. They may think they can intimidate and bully me, but I will win. I kept copies of all my cancellation emails/letters that were sent out plus I have met recently 10 other people who they have done this to and they have also tried to pull this malarkey to my sisterinlaw not once but twice. They don't know the word CANCEL or how to comprehend that word evidently. Their customer service is awful and you should see all of the complaints against them on BBB website. Just don't give in to them, as my bank put it, "they think they can get it away with it and people are dumb, that is why they do it and that is why we keep blocking them from other client accounts.

[Anonymous]

I would like to hear Onelife's half of this story. Methinks there is more to it and it's probably quite spicy!

[Anonymous]

Anonymous wrote:Any one with unfair experiences with One life fitness, Germantown or any gyms like these?
My son took membership for entire summer and emailed to inform about cancellation per terms & conditions. But they wouldn’t honor it, instead intimidate him with ythreat of forwarding to collection agency etc. Son says they are 100% non responsive when he calls the costumer service, instead they send an email, months later saying they are going to send his account to the collection agency. His friend has the same experience. I am so appalled, should this gym go scot free and keep exploiting this young kids who are obsessed with working on their bodies? Any one in same boat? I am so bent on pursuing a class-action suit.
Request to trolls, of grammar, typos and people with no life, please don’t respond… I already hear your responses. This is for parents of young adults like myself

Your kid screwed up, a company wants to enforce terms of a contract, and you think there is a class action suit?

Pay the damn bill.

[Anonymous]

Anonymous wrote:I would like to hear Onelife's half of this story. Methinks there is more to it and it's probably quite spicy!

Yep. I joined Onelife 1.5 years ago. After 1 year (terms of contract) I emailed them to cancel; they cancelled it no problem, no follow up needed. OP has something else going on.