These people? Like in any other profession or position, there are some who do it well and some who don't. It would also depend on your specific situation.
Job descrption:
"Under direction, uses knowledge of MCPS programs and community resources, and utilizes a collaborative process with administrators, school staff, and other student services staff, to assist in determining resources, strategies, interventions, and recommended placements for students who are not experiencing success in school. Serves as an advocate for students and their families to access appropriate services. Acts as case manager for identified students in intervention implementation, data collection, progress monitoring, and programs changes. Serves as liaison with school system, local community and government service providers."
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