Tenants or landlord question

Anonymous
Got a call from my tenant that the fridge was broken. I had her hooked up with a repair service within an hour. (I have a home warranty) she's asking for compensation for all the spoiled food. This doesn't seem standard to me. Would you do or expect this?
Anonymous
Good question -- would like to know this also. I'm thinking the answer is the landlord is not responsible, but I'm not certain.
Anonymous
I can't see how you're responsible. You had someone there promptly to fix it. Now, if the fridge was broken for 3 days before she noticed and called you, that's her problem. You don't live there, you have no way of knowing, and it's her responsibility to make you aware of things that need repair. I am a landlord AND a tenant, and I would never ask this of my landlord and I'd probably laugh if my tenant asked it of me.
Anonymous
How soon did it get repaired?
Anonymous
And what turned out to be the problem?
Anonymous
Tell the tenant you are not responsible for the spoiled food, unless it's in the lease, they are SOL.
Anonymous
She called 9am. I had the repair order set up and prepaid by 10am. I sent her the ph # to arrange the time, and the repair was completed same day.
Anonymous
They can only ask their rental insurance. When the deracho hit who do I hit up for that? God or satan?
Anonymous
I have no idea what the problem was, as she didn't find out! I just know it didn't require parts. I could call myself and find out on Monday.
Anonymous
Im glad she's not my tenant! I cannot even imagine our tenants saying this to us. We actually had our fridge go down in our rental. It was down for 3 days because they had to order a part. The tenant knew that I acted quickly to get it repaired, and that we had not control over what happened to our appliances or how long it took to get a part.

Tell her to read her lease. If she is educated enough to read......
Anonymous
This is why she has (should have) renters insurance. Maybe she is young/doesn't know?
Anonymous
Anonymous wrote:Im glad she's not my tenant! I cannot even imagine our tenants saying this to us. We actually had our fridge go down in our rental. It was down for 3 days because they had to order a part. The tenant knew that I acted quickly to get it repaired, and that we had not control over what happened to our appliances or how long it took to get a part.

Tell her to read her lease. If she is educated enough to read......


She's highly educated. We're in the same field. At least she was smart enough to rent, rather than buying a place at the top of the market and then meeting her husband, having kids within two years. I hate being a landlord!

(Oh, and she read the lease with a fine tooth comb. The signing took almost two hours. She wanted to add such lovely stuff as extra rent deductions if repairs weren't /completed/ within 48 hours. We settled on a promise in good faith to initiate all repairs within 24 hours of being notified, and the ability to deduct from rent any expenses incurred because of the condo not being habitable if that wasn't done. There was tons of stuff like that.)
Anonymous
She sounds like a nightmare. Does she take good care of the property though? If she is that detail oriented, she may be good about keeping the place fixed and nice, which is going to help you when you finally reach that glorious day when can sell. (Can you tell we're in the same boat?) It may be worth it to keep her happy.
Anonymous
Anonymous wrote:She sounds like a nightmare. Does she take good care of the property though? If she is that detail oriented, she may be good about keeping the place fixed and nice, which is going to help you when you finally reach that glorious day when can sell. (Can you tell we're in the same boat?) It may be worth it to keep her happy.


She was very high maintenance at the beginning, but she takes good care of the place and has a steady job! I had to send a few reminders that rent is actually due on the first. (That's not the day you start to think about when is a good day to mail it!) My last tenant totally trashed the place. I had to replace all the carpets, repaint, fix tile, so this I can deal with!
Anonymous
Anonymous wrote:
Anonymous wrote:She sounds like a nightmare. Does she take good care of the property though? If she is that detail oriented, she may be good about keeping the place fixed and nice, which is going to help you when you finally reach that glorious day when can sell. (Can you tell we're in the same boat?) It may be worth it to keep her happy.


She was very high maintenance at the beginning, but she takes good care of the place and has a steady job! I had to send a few reminders that rent is actually due on the first. (That's not the day you start to think about when is a good day to mail it!) My last tenant totally trashed the place. I had to replace all the carpets, repaint, fix tile, so this I can deal with!


You are not in control of your property, are you in a hard rental market? If so I guess accommodate tour tenant to the extent of the law but you may want to secretly pursue anther tenant.
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