Anonymous wrote:
Anonymous wrote:I can see how if you are unfamiliar with the system and don't do some research, you will be disappointed when you get there.
I have never been, but we are going soon, and I am very much Type A so I familiarized myself with the parks, the hotels, the reservations system for dining and LLs, etc before I even booked the hotel. And I hired a Disney travel agent to talk through options, what she thought was best for our family, and to eventually book our stay.
Figuring out which parks to visit on which day, where we wanted to eat, if the dining plan is worth it, etc, etc was fun for me. (WDW Prep School is a great site!!) It took me a few hours to figure out while watching TV once the kids were down for the night - exactly the same amount of time it takes me to plan a week long trip overseas.
To me, this is not a trip where you just "wing it". If you do, I think you're setting yourself up for failure.
I'm a very type A person that had done absolutely all the advanced planning and still had a terrible experience. You can't plan around hotel rooms that are poorly maintained (including at their nicest level of on site hotels), buses and other transit that break down or aren't running, hoards of rolling ride closures, poor crowd control and insane lines for everything, or a Disney app that continually stops working so you have to keep going back to customer service to get it working again.
I totally would have had the patience to deal with hiccups here and there. But it really felt like every single thing we did was a giant hassle. From the beginning to the end of the trip. Our hotel room was a problem. Getting to the parks was a problem. Getting on a ride was a problem. Getting food was a problem. Getting out of the parks was a problem. Then we would get back to our hotel room and that would still be a problem and maintenance wouldn't have fixed things. So we decided to go to the pool to get out of the room while they came to do repairs and the pools would be closed because those had also been shut down.
I know this can sound like it's a me problem, but we don't have this on other vacations. We've traveled all over the world and have done vacations in all sorts of places and never had these sorts of problem before.
I have super fun memories of Disney as a kid, but was super disappointed about my experience more recently. It just wasn't fun. My sense was that Disney knows that people will come and pay anything so they've stopped investing in maintenance, quality or customer service.