Anonymous wrote:
Anonymous wrote:I bought cookies at the bakery today and when I nibbled on one while waiting in the school pickup line, they were surprisingly burnt. Exterior was too dark brown but not an obvious burnt appearance, so I can see how it could slip by. I called the bakery. They looked, acknowledged they found the overcooked batch, apologized, and said free next time I’m in. Had I burnt a batch at home they’d go in the trash and I’d be out all the costs. Buying at the bakery has no risks!
The bakery workers laugh at you. I cannot imagine showing my face at a store I called and complained about a $3 cookie.
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