went to bank branch to handle several transactions & directed to online service: par for the course?

[Anonymous]

Anonymous wrote:

Anonymous wrote:Weird. At my bank the tellers know my name, and the names of almost everyone who walks in. It's really nice.

Where? Town Nowhere in Nebraska? Pop of 2?

You seem ignorant about the concept of a community bank. There are plenty around here.

[Anonymous]

I recently moved to Tampa Bay area, and had to go IN PERSON to open new accounts.

Have you tried a credit union? They are very personal. I had to get a bank account also (to apply for our mortgage) so chose a community one. If a bank told me to go online to do things I wanted to do in person, they'd lose me. I have had no problem doing everything in person locally.

[Anonymous]

Anonymous wrote:Mine is 100% people depositing large amounts of cash. Not wealthy old people, but more like people with laundromats, house cleaners and yard workers. I needed to get cash out since my debit card was blocked and wouldn't work in atms. They gave me cash but I had to call to get a new debit card. I wasn't able to do that online either.

Did you check your banking app for ordering a new card? I’ve been impressed with Capital One app