| have her take a picture of the damage and send it to you. |
| Contact ebay customer service and tell them you suspect you're dealing with some kind of fraud. |
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If you mailed USPS it is automatically insured up to an amount. Tell her that and that you will provide the USPS with whatever documentation they need to prove value.
Then remind her it would be a federal offense to file a fraudulent claim with USPS. |