Why is the rental car line always so !!!

[Anonymous]

I don't know why people do this. I use Hertz. There is no line waiting. My name and parking spot is on the board when I get to the lot. I get in the car and drive to the gate and they check the car and my license and I am off.

[Anonymous]

Op here- we are preferred but our name was r on the board. Which seems to happen a lot…

[Anonymous]

Edited above to say WASNT on the board.

[Anonymous]

We have status and things still get regularly messed up - our name not on the board, requested size car not available, etc. It is consistently a mess. We mostly use Avis.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Wednesday before thanksgiving. Uber was on time. Flight was on time. But we’ve been in line at the Avis counter for 25 minutes. Three people working here. Only three people in front of us when we got here. And no one has moved. All of us have car reservations. Why is this such a long process?? This is not Seinfeld, there are cars. But it’s taking forever to get them assigned. Why does this process take so freaking long??

Omg Turo all the way. I’ll never rent from an agency again.

+1

I also love that we know exactly what we are getting. No booking one thing and ending up with the complete opposite.

[Anonymous]

Anonymous wrote:

Anonymous wrote:i think i read it here before that rental car companies do this for a reason - to make more money somehow but I forgot the details

It's to upsell on the insurance and add-ons like GPS etc, those things have huge profit margins.

thank you

[Anonymous]

Another Turo convert here. We usually rent to go skiing. We need and AWD car and the regular rental car companies will not guarantee an AWD car. The last time we used a Avis, they had us over a barrel at the Denver airport and charged us about 900 more to give us and AWD car. “Or similar vehicle” does a lot of work in those reservations.

[Anonymous]

Anonymous wrote:20 years ago I waited in a long line tike that at LAX. Then I joined all the frequent renter programs (free), you either go straight to the car or have a separate much shorter line. Next time you rent join the program.

This. Join the free program of any rental company you use. Once I joined while standing in a multi-hour line at Logan. Left the line, walked to the garage, was able to cut everyone waiting there too.

[Anonymous]

Anonymous wrote:i think i read it here before that rental car companies do this for a reason - to make more money somehow but I forgot the details

LDE and fuel refills.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Wednesday before thanksgiving. Uber was on time. Flight was on time. But we’ve been in line at the Avis counter for 25 minutes. Three people working here. Only three people in front of us when we got here. And no one has moved. All of us have car reservations. Why is this such a long process?? This is not Seinfeld, there are cars. But it’s taking forever to get them assigned. Why does this process take so freaking long??

Omg Turo all the way. I’ll never rent from an agency again.

This. After using Turo for the first time several years ago I'll never go back to the old-fashioned car rental companies. Sometimes the car is waiting for me in the airport garage. Other times I take an Uber to it. But the one thing I never have to do is wait in line. Oh, and Turo is cheaper too.

What do you do for insurance?

[Anonymous]

Emerald aisle.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Wednesday before thanksgiving. Uber was on time. Flight was on time. But we’ve been in line at the Avis counter for 25 minutes. Three people working here. Only three people in front of us when we got here. And no one has moved. All of us have car reservations. Why is this such a long process?? This is not Seinfeld, there are cars. But it’s taking forever to get them assigned. Why does this process take so freaking long??

Omg Turo all the way. I’ll never rent from an agency again.

This. After using Turo for the first time several years ago I'll never go back to the old-fashioned car rental companies. Sometimes the car is waiting for me in the airport garage. Other times I take an Uber to it. But the one thing I never have to do is wait in line. Oh, and Turo is cheaper too.

What do you do for insurance?

You can pay extra for insurance through Turo. I have found that brings the price to be equal to regular car rentals without insurance.

[Anonymous]

I use budget and use the fast track lane. No more waiting.

[Anonymous]

What is this waiting? Join the club and get an email telling you where your car is.

[Anonymous]

With Avis Preferred plus they give you the parking spot in the app, you don’t need to even go to the counter at all