terrible service at Washington Radiology

[Anonymous]

Anonymous wrote:Crap I’ve been going to them for several years now and the missed cancer stuff you’re describing is worrying me. What’s a good one to go to in Moco specifically? Community Radiology?

For mammograms I like the Shady Grove Breast Center as well as their White Oak center too. Make sure you ask for the right kind of mammogram, ultra sound etc for you.

https://www.adventisthealthcare.com/locations/profile/shady-grove-breast-center/

[Anonymous]

Every time I go they have someone else’s insurance information on the sheet of paper they give you. Each time I correct it, and then the next time it is wrong again.

[Anonymous]

For a breast MRI scheduled two months in advance (supposedly no openings), they called at 4 pm July 3 (closed July 4) for a 8:45 am Monday exam and said there was no insurance approval and could pay in full out of pocket. Called them first thing that Monday morning to check if insurance came through and they said they’d call back ASAP. Never called back.

[Anonymous]

They are horrid. I much prefer Medstar Georgetown and Sibley, but my insurance covers less of their fees.

[Anonymous]

Honestly, I’ve been fine with WRA. They did miss BC, but it was lobular, which notoriously hides on mammo and ultrasound.

[Anonymous]

Anonymous wrote:Unfortunately from the referring physician end I have seen a decline in quality over the past few years. Some images are taking up to 2 weeks to be read. This suggests that the greatest issue is patient volume far exceeds the number of radiologists available to do the reads. Meanwhile Community Radiology, who I used to consider a tier down in preference, has truly stepped up their game of late.

I have found this to be the opposite. Community Radiology has different systems depending on whether you call in vs if you make your appointments online using their portal. They missed important information as a result and not one person from the online check-in to the office staff caught the problem until I got to the technician. Calling to follow up and discuss in more detail was a waste of time and full of frustration. I will not be using their services again.