Did you check negative reviews to see if any of the issues were mentioned before? |
OP you said that the rental was on the lower end cost wise. You get what you pay for. The five star reviews no doubt take that into account. It’s not a five star rental, it’s a five star bargain. Big difference. |
Don't leave a review. If they press you explain why.
Or leave less than 5 but on some platforms they can remove reviews. |
I agree this is a tough one. I recently stayed at a place that really was a dump. The pictures were deceiving. And the owner was a complete jerk when I raised issues. I left a poor review and he turned around and completely trashed me in his review of me which was so petty. So if you leave a poor review, be prepared that you might unjustly get a poor review in return. And VRBO couldn’t have cared less. |
This. I had a nice AirBnB in London that was exactly as described BUT the sheets were laundered with a detergent so fragrant it made my eyes water when I laid down. And there was an in-unit washing machine but it was European so it was an all-day affair to run. And the offending detergent was the only one onsite. The spare sheets were also washed with this. I took off the pillowcase and put a towel on the pillow. The host wasn't nearby and the cleaning service wasn't going to do a house call just to do sheets. I just didn't leave a review. |
AND this is why I really do not like these platforms. I fairly and honestly rate hotels when I stay there. I should be able to do the same for rentals. And yeah if you are shabby then you should not get 5 stars even if I can see the shabby in the pics. |
I agree with this, and it’s why I write really thorough reviews on platforms like Airbnb. It kills me when I go somewhere and there is some glaring issue that everyone was too polite to mention in a review. I just don’t understand why you wouldn’t review, OP. Particularly with a mobility/safety issue like you mentioned. You want someone else to not know just so you don’t hurt the owner’s feelings? Makes no sense. |