ECNL app problems?

Anonymous
What do you even use it for? I logged in and they still have my DD info from 2 years ago. Wrong team listed.
Anonymous
Anonymous wrote:What do you even use it for? I logged in and they still have my DD info from 2 years ago. Wrong team listed.


It’s easier (for me) to navigate to see scores and standings.
Anonymous
The app is terrible, it logs me out every time after closing it and says I need to go through associating it with my daughter again, send a new verification code to my wife and go through the same process.
Anonymous
Contact them. They solved my issue.
Anonymous
I've just stopped using it.

Might take some night-time IT classes over the next few years and try to figure out how to stay logged in, then give it another try.
Anonymous
Anonymous wrote:I've just stopped using it.

Might take some night-time IT classes over the next few years and try to figure out how to stay logged in, then give it another try.


Is not that hard. They just need the correct data so the system can function properly.
Anonymous
Anonymous wrote:The app is terrible, it logs me out every time after closing it and says I need to go through associating it with my daughter again, send a new verification code to my wife and go through the same process.


my husband contacted them and they fixed it right away. no issues now.
Anonymous
Having the same problem. Have you found a solution yet?
Anonymous
ECNL App is the worst.
Anonymous
Contact support works like a charm now.
Anonymous
App used to work just fine. Now sucks. I deleted and will not use it. Says have 2 free accounts but make it near impossible to access. I will not reward them by paying $33 for a piece of … app.
Anonymous
Anonymous wrote:Having the same problem. Have you found a solution yet?


someone above posted this: https://totalglobalsports.zendesk.com/hc/en-us/articles/28907921614875-How-to-get-an-ECNL-subscription
it worked for me, but not my husband, so he emaled support and they fixed it within a few hours.
Anonymous
It works once, then you need to keep adding your kid info every time you want to sign in. Do they pretend families pay for the app fee to sign in automatically? NO WAY…
Anonymous
Anonymous wrote:
Anonymous wrote:Having the same problem. Have you found a solution yet?


someone above posted this: https://totalglobalsports.zendesk.com/hc/en-us/articles/28907921614875-How-to-get-an-ECNL-subscription
it worked for me, but not my husband, so he emaled support and they fixed it within a few hours.


This link from a previous poster worked for me too. I had to activate the subscription on there.
Anonymous
Anonymous wrote:It works once, then you need to keep adding your kid info every time you want to sign in. Do they pretend families pay for the app fee to sign in automatically? NO WAY…


If the link posted a few times above doesn’t work, you can email support and they fix it for you. That is if you want to use the app.
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