Why are some office assistants at pediatrics offices so petty?

[Anonymous]

Look at how these loving parents reply to this thread.. yea, that's the energy they bring to the doctors office. Pure rudeness.

[Anonymous]

Kiss their ass. The next time you need a rush form or a last minute appointment, you will find yourself accomadated.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I feel like they are so grumpy and obnoxious all the time. They put you on hold and "accidentally" hang up on you. They have a horrible attitude, hate their jobs and take it out on patients and parents. I think this is an issue with many doctor's offices but for some reason pediatric offices seem THE WORST!

If they don't like their job, they need to move on. This is a job where one needs grace to be comforting to sick children and stressed parents.

Most people making $15/hr don’t feel passionate about their job. It isn’t their calling in life’s. They are paying the bills and not flipping burgers- win.

[Anonymous]

Because they're women OP

[Anonymous]

Anonymous wrote:I feel like they are so grumpy and obnoxious all the time. They put you on hold and "accidentally" hang up on you. They have a horrible attitude, hate their jobs and take it out on patients and parents. I think this is an issue with many doctor's offices but for some reason pediatric offices seem THE WORST!

Because parents are insane. And mean. And rude.

I've worked in pediatric hospitals. Parents are either amazing or the effing WORST

[Anonymous]

Anonymous wrote:Never had bad experiences with office assistants at the pediatrician, always very kind.

That's because you are nice to them and they're nice back. Rude people get rudeness back and they get hung up on.

[Anonymous]

Because they see ugly people and respond in kind

[Anonymous]

Anonymous wrote:

Anonymous wrote:It's good cop/bad cop, only crappy doctors have assistants that do this.

What? No.The clinical skills of the physician have zero correlation with the garbage attitude of the front office staff.

It's not the clinical skills, it's the doctor having the assistant be a b---- so they don't have to, which is a crappy way to treat patients

[Anonymous]

Anonymous wrote:These forums tend to lean toward "the parent is always right" but as a parent, I see how many parents behave. I imagine they act the way they do because parents call and are rude when they can't get an appointment quickly enough, are rude when they can't get the medicine the googled and think their kid needs, or are rude for some other circumstance. When I go to the doctor with my positive attitude, I don't see the negativity OP sees. There's a reason for that.

Oh my god, somebody with a sick kid thinks they should be able to take their kid to the doctor. What entitlement!

My husband almost died of meningitis as a baby because of this attitude. His dumb 21 year old mom called office staff saying he had a high fever and broke out into a rash. He'd been up all night with spiking 104 fever and meningeal signs (neck stiffness). Office staff said "We'll see you at 2". When he came in, doctor took one look at him and called an ambulance.

[Anonymous]

Low pay. High school grads. No benefits. No health insurance. No 401k's.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:It's good cop/bad cop, only crappy doctors have assistants that do this.

What? No.The clinical skills of the physician have zero correlation with the garbage attitude of the front office staff.

It's not the clinical skills, it's the doctor having the assistant be a b---- so they don't have to, which is a crappy way to treat patients

+1,000 (worked as a medical receptionist during college)

[Anonymous]

Nope. Obgyn is the worst hands down

[Anonymous]

Nasty asses

[Anonymous]

Oh my god, somebody with a sick kid thinks they should be able to take their kid to the doctor. What entitlement!

My husband almost died of meningitis as a baby because of this attitude.

LOL, as if 95% of people going to the pediatrician are there for life threatening reasons. They are there for basic care, and a ton of them are rude as hell.

[Anonymous]

Anonymous wrote:Nope. Obgyn is the worst hands down

+1 omg. The front office staff at our pediatrician is fine. Not great but fine. The OB-GYN’s office on the other hand … so rude.

And now that everyone is wearing masks all the time at medical offices, you can’t understand them on the phone either.