Anonymous wrote:We have started working with them in the summer, and I don't know if we just got a super busy staffer, but emails don't get returned within 2 days, even with simple questions. We are not a very prolific client (at least not yet), so maybe those with a ton of hours and lawsuits in the picture are attended to better, but I just want to get a sanity check - is this a par for the course when working with this shop? The kiddo is 4, with HF ASD in MCPS.
PS: If you switched to an advocate who is better and more attentive - please recommend yours.
Tried them and they were awful. Advocate basically forgot my child's name during IEP meeting, did no prep, never did any of the thing she said she'd follow up with. It's not just limited to this practice. Worked with 2 other companies and same experience. Most are just hacks.
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