looking for a lawyer

Anonymous
What kind of issue - lemon law, loan dispute, etc.?
Anonymous
If it was Certified, did you get the inspection worksheet? We bought a certified Audi and they included it, with a signature from the technician.
Anonymous
Anonymous wrote:If it was Certified, did you get the inspection worksheet? We bought a certified Audi and they included it, with a signature from the technician.


no I did not get it at purchase, because the car was not actually certified.
Anonymous
Anonymous wrote:
Anonymous wrote:If it was Certified, did you get the inspection worksheet? We bought a certified Audi and they included it, with a signature from the technician.


no I did not get it at purchase, because the car was not actually certified.


DP. So your situation is not the same as what you linked to previously. What representations did they make you regard the accident history of the car?
Anonymous
Anonymous wrote:
Anonymous wrote:Sorry I can’t help you with a referral but someone with experience in handling lemon law claims might be a good start.

The first question is whether the dealer made any affirmative representations (misrepresentations) about the vehicle and its prior collision history. Did the dealer provide a CarFax report or have you pulled it? What does the CarFax state? Didvthecdakership privide a copy of the service records? Is there any indication the collision damage was repaired by the dealership’s own certified bodyshop in accordance with the manufacturer’s specifications and standards. Most won’t use aftermarket parts.

As far as the CPO program, a dealer is generally required to perform a multipoint inspection based on a manufacturer checklist to certify the vehicle for additional warranty coverage. That additional warranty coverage is effectively the premium you are paying for the specified time period/mileage. Obviously if the vehicle has a salvage title then there are other consideration which then come into play.

The extended warranty coverage provided through certification is not an affirmation the vehicle has not been damaged in a collision or, if so, all necessary repairs were completed in accordance with industry standards. And a certification not the same thing as a PPI (pre-purchase inspection) that might disclose issues outside of the scope of the certification inspection. The tech is primarily looking superficially at the condition of tires, lights, suspension, hoses, belts, fluids, switches, glass condition, paint damage/defects, filters, etc.
Also test condition of battery and alternator and checking for fault codes.

Was the collision damage not repaired correctly? Is the dealer denying warranty coverage on anything in particular? Have you taken the vehicle to an independent mechanic for a thorough inspection? An attorney could advise you in this regard as an inspection report is potentially discoverable unless it’s prepared by a consulting (non-testifying) expert.

Ultimately your best hope might be to unwind the transaction based upon a claim of mutual mistake regarding the collision history. Fraud is much harder to prove. Probably not worth time and expense to litigate TBH as this doesn’t seem to fall within the scope of the limited lemon law applicable to a new vehicle in Virginia. But Another route would be to contact a consumer affairs reported on a local news channel to see if there’s any interest in bloodying the waters for a quick resolution.





This is all above my pay grade ha ha don't really understand but thank you so much for your time.

Bottom line, I would suggest not buying anything from a Honda dealership. They are not help accountable to anyone. Corporate Honda is no help, all they say is that Honda dealerships are independently owned, and they as Honda can provide no assistance. The Honda dealerships are free to do what they want. Simple fact, I was told the car was certified preowned, and it was not, and I lost money in the process, and no one cares.


Are you saying Honda dealerships are not like Toyota dealerships?
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Sorry I can’t help you with a referral but someone with experience in handling lemon law claims might be a good start.

The first question is whether the dealer made any affirmative representations (misrepresentations) about the vehicle and its prior collision history. Did the dealer provide a CarFax report or have you pulled it? What does the CarFax state? Didvthecdakership privide a copy of the service records? Is there any indication the collision damage was repaired by the dealership’s own certified bodyshop in accordance with the manufacturer’s specifications and standards. Most won’t use aftermarket parts.

As far as the CPO program, a dealer is generally required to perform a multipoint inspection based on a manufacturer checklist to certify the vehicle for additional warranty coverage. That additional warranty coverage is effectively the premium you are paying for the specified time period/mileage. Obviously if the vehicle has a salvage title then there are other consideration which then come into play.

The extended warranty coverage provided through certification is not an affirmation the vehicle has not been damaged in a collision or, if so, all necessary repairs were completed in accordance with industry standards. And a certification not the same thing as a PPI (pre-purchase inspection) that might disclose issues outside of the scope of the certification inspection. The tech is primarily looking superficially at the condition of tires, lights, suspension, hoses, belts, fluids, switches, glass condition, paint damage/defects, filters, etc.
Also test condition of battery and alternator and checking for fault codes.

Was the collision damage not repaired correctly? Is the dealer denying warranty coverage on anything in particular? Have you taken the vehicle to an independent mechanic for a thorough inspection? An attorney could advise you in this regard as an inspection report is potentially discoverable unless it’s prepared by a consulting (non-testifying) expert.

Ultimately your best hope might be to unwind the transaction based upon a claim of mutual mistake regarding the collision history. Fraud is much harder to prove. Probably not worth time and expense to litigate TBH as this doesn’t seem to fall within the scope of the limited lemon law applicable to a new vehicle in Virginia. But Another route would be to contact a consumer affairs reported on a local news channel to see if there’s any interest in bloodying the waters for a quick resolution.





This is all above my pay grade ha ha don't really understand but thank you so much for your time.

Bottom line, I would suggest not buying anything from a Honda dealership. They are not help accountable to anyone. Corporate Honda is no help, all they say is that Honda dealerships are independently owned, and they as Honda can provide no assistance. The Honda dealerships are free to do what they want. Simple fact, I was told the car was certified preowned, and it was not, and I lost money in the process, and no one cares.


Are you saying Honda dealerships are not like Toyota dealerships?


I don't understand this question, I am not taking about Toyota, specifically talking about Honda, and how dealerships are not held accountable.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:If it was Certified, did you get the inspection worksheet? We bought a certified Audi and they included it, with a signature from the technician.


no I did not get it at purchase, because the car was not actually certified.


DP. So your situation is not the same as what you linked to previously. What representations did they make you regard the accident history of the car?


I should not have posted that link it has caused confusion...the issue is not that car was in an accident, it is that car was said to be a certified used car, but it was not a certified used car, when I bought it. I would not have bought it if I knew it was not certified
Anonymous
So your issue is that you believe you were misled (defrauded). Do you have any paperwork stating the car was certified? Did you locate the car through an internet search and do you have a printout or cached copy? Is there anything on the sales contract? Maybe even a warranty book?

Who have you been dealing with? The salesman? Sales manager? General manager? Regional manager?
Anonymous
Anonymous wrote:So your issue is that you believe you were misled (defrauded). Do you have any paperwork stating the car was certified? Did you locate the car through an internet search and do you have a printout or cached copy? Is there anything on the sales contract? Maybe even a warranty book?

Who have you been dealing with? The salesman? Sales manager? General manager? Regional manager?


Forgot to ask about the Monroney window sticker. And I believe the FTC requires used cars to have a sticker stating whether it is sold “as is” or subject to a warranty. Was this provided to you?
Anonymous
Anonymous wrote:So your issue is that you believe you were misled (defrauded). Do you have any paperwork stating the car was certified? Did you locate the car through an internet search and do you have a printout or cached copy? Is there anything on the sales contract? Maybe even a warranty book?

Who have you been dealing with? The salesman? Sales manager? General manager? Regional manager?


At purchase, I was told car was certified. I didn't look for car on internet before going to dealership, I went to dealership to look for a car one night. I asked, is this a certified used car, and I was told yes. The Buyers Order has a line item/charge for Certification for approx $900.

I have been discussing this with all sorts of managers there, they have said that since they certified the car after the fact (a month later when I bought car in for service and was told my service dept that car was not in the system as being certified and therefore did not quality for free repairs as called for by certification; at this time, dealership tried to cover their tracks by certifying car on that day, paperwork for certification they gave me is not dated day of purchase, but this latter day). I would not have bought the car from the start if it was not certified when I bought it. When I explained all this to them a few days ago, they stated that I was not harmed by any of this, and by them saying the car was certified on day of purchase (when it actually was not), they were able to get for me a lower interest rate than if car was deemed a "regular" used car. I said I did not ask for this "favor". That little trick should not have been done, and in any event, I don't think that was the main point of their declaring car certified, to do me a favor, by saying car was certified, they got me to buy a car that I would not have bought otherwise.
Anonymous
My guess (non lawyer) is that you’re going to get screwed by the “not harmed” thing. So they did certify it, after the fact, but in the end, you own the certified car you wanted so there’s no damages incurred to sue over.

They’re just shady a-holes

I used to take my car there for service until they gave me a ridiculous rip off repair quote that was kind of shady (they quoted labor for a two-part repair as if they were going to fix something, reassemble the car then take it apart again). I took my car elsewhere and paid about $1500 instead of the $4000 quoted
Anonymous
Anonymous wrote:My guess (non lawyer) is that you’re going to get screwed by the “not harmed” thing. So they did certify it, after the fact, but in the end, you own the certified car you wanted so there’s no damages incurred to sue over.

They’re just shady a-holes

I used to take my car there for service until they gave me a ridiculous rip off repair quote that was kind of shady (they quoted labor for a two-part repair as if they were going to fix something, reassemble the car then take it apart again). I took my car elsewhere and paid about $1500 instead of the $4000 quoted


Dealership (and many other shops) will charge book time even if there is a cost saving workaround or it takes less time. Find a good independent mechanic for non-warranty work.
Anonymous
Anonymous wrote:
Anonymous wrote:So your issue is that you believe you were misled (defrauded). Do you have any paperwork stating the car was certified? Did you locate the car through an internet search and do you have a printout or cached copy? Is there anything on the sales contract? Maybe even a warranty book?

Who have you been dealing with? The salesman? Sales manager? General manager? Regional manager?


At purchase, I was told car was certified. I didn't look for car on internet before going to dealership, I went to dealership to look for a car one night. I asked, is this a certified used car, and I was told yes. The Buyers Order has a line item/charge for Certification for approx $900.

I have been discussing this with all sorts of managers there, they have said that since they certified the car after the fact (a month later when I bought car in for service and was told my service dept that car was not in the system as being certified and therefore did not quality for free repairs as called for by certification; at this time, dealership tried to cover their tracks by certifying car on that day, paperwork for certification they gave me is not dated day of purchase, but this latter day). I would not have bought the car from the start if it was not certified when I bought it. When I explained all this to them a few days ago, they stated that I was not harmed by any of this, and by them saying the car was certified on day of purchase (when it actually was not), they were able to get for me a lower interest rate than if car was deemed a "regular" used car. I said I did not ask for this "favor". That little trick should not have been done, and in any event, I don't think that was the main point of their declaring car certified, to do me a favor, by saying car was certified, they got me to buy a car that I would not have bought otherwise.


The dealership stepped up, acknowledged the error and retroactively certified the vehicle. Have they refunded any charges for repairs that otherwise e we oiled have been covered by the warranty? If so, it’s difficult to claim there has been any injury (breach of contract). it’s much more likely than not the sales advisor may have made a mistake based on info incorrectly entered into the system, as opposed to flat-out lying to you. That said, it’s unusual to disclose a “certification fee” as a separate line item. Usually dealers will bake that into the asking price, although less scrupulous dealers may try to charge a separate “reconditioning fee.”

At the end of the day it appears you have the warranty bargained for and can get the car serviced at another dealership. You might have been left with a bad taste in your mouth. You should call the folks who deal with warranty issues at Honda USA to verify the warranty status under the CPO program. I’m sure there’s an 800 number in a booklet you were provided.

Life is short. Enjoy your car.

You also might want to seriously consider having this thread deleted, or at least deleting the name of the dealer.
Anonymous
The dealership fixed the situation so you have no damages. No lawyer is going to take this case.
Anonymous
Your "damages" seem mostly imaginary, so it's difficult to see what remedy you're seeking - to rescind the sale to you of a vehicle you have been using since you purchased it? It sounds like you have received the certification coverage you though you had from the outset, and that the only dispute is whether that coverage existed on the day you bought the car or afterwards. Presumably the coverage encompassed the repairs you alluded to?

No attorney is going to take such a case on a contingency basis, and spending money out of your pocket to try to get the dealership to take the car back is going to leave you in a much worse financial position in the end. Just move on.

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