Trouble using the site

[Anonymous]

Hello, for the last 3-4 days I've had problems using this site two different types of messages are popping up saying "Please allow ads on our site" and another script error message on every page I click on. I do get ads all the ads are on the page, as I type this there is an xfinity ad on the bottom, today so far I've seen wolf taps ads, barclays, american express, norton life lock, GEICO, palmer chiropractic, holland america cruises, progressive insurance, gerber and some toilet paper ad. So I have no idea why these messages keep popping up. Can you please fix this error message? I'm on a laptop using chrome. Thank you.

[jsteele]

Are you using any sort of ad blocking software? Our ad partner started using a new service to ask users with ad blockers to turn them off. That sounds like what you encountered.

[Anonymous]

No. I'm currently looking at angel soft ads, now norton.

[jsteele]

Thanks. I'll let our ad partner know.

[Anonymous]

jsteele wrote:Are you using any sort of ad blocking software? Our ad partner started using a new service to ask users with ad blockers to turn them off. That sounds like what you encountered.

I'm getting these as well, I think because I'm using Duck Duck Go instead of Chrome? I would actually turn off the ad blocker to support DCUM, but that's not one of the options!

[jsteele]

Anonymous wrote:

jsteele wrote:Are you using any sort of ad blocking software? Our ad partner started using a new service to ask users with ad blockers to turn them off. That sounds like what you encountered.

I'm getting these as well, I think because I'm using Duck Duck Go instead of Chrome? I would actually turn off the ad blocker to support DCUM, but that's not one of the options!

My understanding is that not everyone using an ad blocker gets the warning, but some do. Therefore, if you are using an ad blocker, getting the warning is not unexpected.

[Anonymous]

hello, Just wanted to follow up as I'm still having this issue. Thank you.

[jsteele]

Anonymous wrote:hello, Just wanted to follow up as I'm still having this issue. Thank you.

Thanks for following up. I had assumed that the problem had gone away. I contacted our ad partner whose ad blocker code I believe is causing this problem. If you do not have an ad blocker, you should not get the message you described (assuming that you are the OP of this thread). If the original message, the OP (maybe you) reported using Chrome without an ad blocker. A significant percentage of our users are probably also using Chrome without an ad blocker and not reporting this problem. Therefore, it would appear to be something with your setup. Could you temporarily try another browser to see if you have the same issue?

Thanks!