Verizon Hack Attempt Question

[Anonymous]

I got a call on my cell, the number was "ring_" followed by ten digits, so I thought somehow my Ring camera was calling me. The automated call said it was Verizon looking to confirm an iPhone purchase. I hit the response to say that I didn't order a phone. I got connected to a rep who said that he had entered a fraud ticket and needed me to change my password. Verizon then texted me the link to change my password and he gave me the code to enter. I did change my password, but not to the value he gave me. He then asked me to try again and I said that I refused to change my password to whatever he was giving me. He then hung up. I called the Verizon fraud line and they had no record of me buying a phone today.

My question is how did he send me text messages from the Verizon phone number? (I should have asked Verizon.) The only reason that I thought that it might be legit is because I was getting texts from Verizon while he was talking to me, the same Verizon account that has been texting me for the last five years.

[Anonymous]

This happened to me when “my bank” called me. My cell displayed the actual bank phone number but it wasn’t really my bank, it was someone spoofing the number. I figured it out pretty quick but if it was my elderly mom, uh oh.

One way to combat this is to never accept call from your bank. Always be the one to initiate call dialing the number on their website or back of you credit card.

[Anonymous]

Caller ID is not trustworthy.