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Metro Refund
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Anonymous
| Several months ago a fare machine wasn't working property and took the money I put in without giving me a fare card. I got a claim receipt from the station manager who told me I would get something within 72 hours. After a couple weeks of waiting, I called customer service and the representative said they were processing claims from a couple months prior and to call back in a couple of weeks. Fast forward to now and I still haven't received my refund but they mailed a brochure about commuter options so I know they got the paperwork. Has anyone experienced something like this before? |
Anonymous
| No, but good luck. I hope you get your refund. Metro sucks! |
Anonymous
| I've been waiting 9months. Keep meaning to call. |
Anonymous
| It took a couple of months to get mine back... 72 hours is ridiculously unrealistic, not sure why he said that. |