St. Regis property- HUGE one bedroom suite. Maximum occupancy 2?
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Anonymous
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We are a family of 4 with 2 teens trying to book a hotel for our next vacation.
We found a great deal on a St. Regis property with our Bonvoy points. We usually stay in large one bedroom suites and it has worked really well so far. I was surprised to see that they state a max occupancy of 2 people when the suite is huge: 1200 sq ft , 2 bathrooms, a separate living room and dining area (with a table that clearly has 4 chairs) ... Would you go ahead and book it for 2 guests anyway and show up with the kids? The suite is definitely big enough for the 4 of us and the cost of getting 2 separate rooms would be prohibitive. I am sure if I call Bonvoy and ask, they're just going to tell me that the max occupancy is 2 because that's all they see on the website. |
Anonymous
| I'd call the hotel directly instead of Bonvoy and explain the situation/ask. |
Anonymous
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Do not book for 2 and show up with 4. They may refuse to register you. Plus things like spa and pool use are tied to registered guests.
Call the hotel. |
Anonymous
| Call and ask. There probably is no bed in the sofa or other place for the kids to sleep. That’s why it “sleeps two.” |
Anonymous
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Yes, I would book it. Tell your teens to go walk the grounds while you check in so it's not obvious...but after you are checked-in, nobody will say Boo to you.
Pool use just requires a key card to get into the pool. |
Anonymous
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OP here. Thank you all!
Problem solved. I did call the hotel directly and they stated I can go ahead and book online for 2, then call them and add the kids. They stated they can accommodate 2 rollaway beds in the room even though the Bonvoy site specifically stated "no rollaway beds permitted". I booked online for 2 then called to add the kids. They just sent an email confirmation showing 4 guests. Lesson learned for next time. |
Anonymous
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Definitely call the hotel, always.
They have to do what local regulations require in terms of fire and life safety, even if it is a large room. Also, the website isn’t always up to date. -Marriott employee |
Anonymous
Thank you! OP |
Anonymous
| Plus some places near other lodgings give wrist bands for pool and pool towels. |