Anonymous wrote:Having investigated various living options for my elderly parents, it seems that many places are financially structured this way - every little thing is an additional charge. One of the benefits to the most expensive facility we toured was that more of these costs (like Depends) were included so I didn’t think that the overall cost would have been that different (being that my dad is incontinent and goes through a lot of Depends)
It’s likely that whomever signed the contract upon admission agreed to these terms. Doubt you have much of a case.
Totally agree on this overall. But imo, pretty much every place has add ons.. it’s part of their model and obviously extra services require extra staff, extra goods, etc. So I doubt you’ll find any place where it’s totally all in.
As far as the deposit, I pointed out to them that under local law, wear and tear is not a deductible expense. And I won. They just refunded almost the full deposit. Took out less than 10 dollars.
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