The soft carriers (like a big heavy duty bag that straps to the roof) are ok for occasional use - IF you follow the directions carefully and tighten the straps properly - but they are cumbersome and time consuming to pack/unpack and take on and off the roof. Plus, as the PP said, they’ll scratch if you’re not super careful - and most people aren’t super careful.
If you’re using it once or twice, maybe the cloth carrier is worth the hassle.
If you’ll be using it more than twice a year, I’d go roof rack.
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