| I went to CWP for my annual and they have a whole new portal system that I saw my chart in but now I just got pinged about a test result in Quest. Accessing tests in a portal gives me major anxiety-I know I need to get over this fear. What is this? The Pap smear result? The result of the DRE? I guess I’ll check but have been going to the gyn for years and haven’t had a test result come directly to me (except hcg results when pregnant). They just mail an all clear letter usually. |
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it is prob just the report generated online, however CWP portal system is awful.
Mine never is updated. |
I got pinged from Quest directly. So they’re telling me a test result before it’s even showing up in the CWP portal and yes I hate their portal. They switched over to something new so now I can’t even get any of my old records. |
| Meant CWC |
| CWC told me that they will call if there is anything concerning about the results. If it's just in the portal with no call that means everything is fine. |
It’s not in their portal (yet). It’s in Quest’s. Which is weird. Quest must have matched it up by DOB. |
| CWC’s customer service is really poor. |
This is not abnormal. Quest and Labcorp do the same thing. I always get results from them before I get notice from my Dr’s office. |
| Personally I choose to ignore test results until my provider has seen them and posted a comment. I run a bit anxious and I am not a doctor so I don’t want to read things I may not fully understand. A few years ago I opened blood labs before my doctor had seen them and got myself worked up about a couple of out of range results. |