Is this normal nursing home practice?

[Anonymous]

When attempting to call a nursing home to speak to a friend they're telling me they need permission from the family. I've never heard of this and in fact used to work in a nursing home years ago. The last nursing home my friend was at they had their own phone to call now they have none. I left a message for one of her children who I know so hopefully he will give authority but this seems odd to me and the patient doesn't have dementia or anything. No money either we used to buy her food and crafting supplies so even if they thought we have Ill intentions we don't! Also her place was foreclosed on. I generally care about this person and know how lonely people are in nursing homes yet the staff thinks it's ok to shelter people. Not cool.

[Anonymous]

Is it possible calls are being screened at the request of the family or your friend? Perhaps she was receiving a lot of unwanted calls at inconvenient times.

[Anonymous]

"...yet the staff thinks it's ok to shelter people. Not cool."

You're damn right it's "not cool" because it's called being protective and careful of who has access to vulnerable elderly people. What is the matter with YOU, thinking there is something wrong with THEM?

How in the world is the staff supposed to know you don't have ill intentions? They don't know anything about you. If you want to contact your friend, how about you write a card or letter and tell her you are thinking of her and providing her with your number. If you don't hear back from her son, then you have your answer. For whatever reason, they have limited her contact and if you don't make their cut there is nothing you can do about it.

Last but not least, I highly doubt you worked at a nursing facility. If you ever did you would know that people are called "residents" not "patients"

[Anonymous]

Anonymous wrote:"...yet the staff thinks it's ok to shelter people. Not cool."

You're damn right it's "not cool" because it's called being protective and careful of who has access to vulnerable elderly people. What is the matter with YOU, thinking there is something wrong with THEM?

How in the world is the staff supposed to know you don't have ill intentions? They don't know anything about you. If you want to contact your friend, how about you write a card or letter and tell her you are thinking of her and providing her with your number. If you don't hear back from her son, then you have your answer. For whatever reason, they have limited her contact and if you don't make their cut there is nothing you can do about it.

Last but not least, I highly doubt you worked at a nursing facility. If you ever did you would know that people are called "residents" not "patients"

Stop being rude. Go take an extra hot enema.

[Anonymous]

I think HIPAA is being followed.

[Anonymous]

We hadl to limit

[Anonymous]

Normal. Resident or POA provide list of approved visitors and callers. If some one not on list calls, they contact POA and get approval to put through or not.

[Anonymous]

Unless the resident is incompetent, the resident chooses who visits. Two possibilities come to mind here. First is that the resident does not want to see you. Second is the resident’s condition declined and they are no longer the decision makers. If you’re concerned, call the ombudsman.

[Anonymous]

It’s a little odd that they need permission from the family, if the resident is their own decision-maker. Perhaps their cognition has declined? If there truly is no dementia, the resident should be able to make the decision about a phone call with you.

[Anonymous]

But yes, there are regulations due to hipaa; perhaps they weren’t in existence when you worked in a nursing home.

[Anonymous]

Anonymous wrote:

Anonymous wrote:"...yet the staff thinks it's ok to shelter people. Not cool."

You're damn right it's "not cool" because it's called being protective and careful of who has access to vulnerable elderly people. What is the matter with YOU, thinking there is something wrong with THEM?

How in the world is the staff supposed to know you don't have ill intentions? They don't know anything about you. If you want to contact your friend, how about you write a card or letter and tell her you are thinking of her and providing her with your number. If you don't hear back from her son, then you have your answer. For whatever reason, they have limited her contact and if you don't make their cut there is nothing you can do about it.

Last but not least, I highly doubt you worked at a nursing facility. If you ever did you would know that people are called "residents" not "patients"

Stop being rude. Go take an extra hot enema.

PP wasn't rude. OP needed to be put in her place. Firmly.

[Anonymous]

Anonymous wrote:

Anonymous wrote:"...yet the staff thinks it's ok to shelter people. Not cool."

You're damn right it's "not cool" because it's called being protective and careful of who has access to vulnerable elderly people. What is the matter with YOU, thinking there is something wrong with THEM?

How in the world is the staff supposed to know you don't have ill intentions? They don't know anything about you. If you want to contact your friend, how about you write a card or letter and tell her you are thinking of her and providing her with your number. If you don't hear back from her son, then you have your answer. For whatever reason, they have limited her contact and if you don't make their cut there is nothing you can do about it.

Last but not least, I highly doubt you worked at a nursing facility. If you ever did you would know that people are called "residents" not "patients"

Stop being rude. Go take an extra hot enema.

+100
It's crazy that there are people like this navigating life this angry. Pp is gonna give themselves a widow maker.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:"...yet the staff thinks it's ok to shelter people. Not cool."

You're damn right it's "not cool" because it's called being protective and careful of who has access to vulnerable elderly people. What is the matter with YOU, thinking there is something wrong with THEM?

How in the world is the staff supposed to know you don't have ill intentions? They don't know anything about you. If you want to contact your friend, how about you write a card or letter and tell her you are thinking of her and providing her with your number. If you don't hear back from her son, then you have your answer. For whatever reason, they have limited her contact and if you don't make their cut there is nothing you can do about it.

Last but not least, I highly doubt you worked at a nursing facility. If you ever did you would know that people are called "residents" not "patients"

Stop being rude. Go take an extra hot enema.

+100
It's crazy that there are people like this navigating life this angry. Pp is gonna give themselves a widow maker.

If they are a man. Women don’t get widow makers.

[Anonymous]

Anonymous wrote:But yes, there are regulations due to hipaa; perhaps they weren’t in existence when you worked in a nursing home.

This is not a HIPPA issue.
- a lawyer

[Anonymous]

Anonymous wrote:

Anonymous wrote:"...yet the staff thinks it's ok to shelter people. Not cool."

You're damn right it's "not cool" because it's called being protective and careful of who has access to vulnerable elderly people. What is the matter with YOU, thinking there is something wrong with THEM?

How in the world is the staff supposed to know you don't have ill intentions? They don't know anything about you. If you want to contact your friend, how about you write a card or letter and tell her you are thinking of her and providing her with your number. If you don't hear back from her son, then you have your answer. For whatever reason, they have limited her contact and if you don't make their cut there is nothing you can do about it.

Last but not least, I highly doubt you worked at a nursing facility. If you ever did you would know that people are called "residents" not "patients"

Np here. Wow you're a nuts. So aggressive, crazy and uncalled for. Who hurt you.

For the record psycho in the 80s and 90s nursing home residents were called "patients."

`

Please take your medicine now.

I worked as a CNA in the early 90s and they were residents at that time, though it seems like the switch was very new. I always thought (and still think) I'd throat punch anyone who called me a resident of a long term care facility. A resident is someone who's there to stay, whereas a patient gets treated and leaves. I'd much rather believe I was leaving, even if it weren't true. IME ancient experience OP, this is very much out of the norm, but times have changed, scams have changed and presumably policies along with it in order to protect the vulnerable. Though--if they're truly a "resident" of that place, then they wouldn't have access to their money anyway, so I'm not sure exactly what they'd be protecting.