Mackage coat quality

[Anonymous]

After a lot of research, I just splurged on a Mackage down coat. It’s a light weight parka, so good for weather like we’re currently having in the DMV.

I’ve worn it once for a walk around my neighborhood. Today I went to put it on and noticed a small tear in one of the sleeves. I’m so upset! I haven’t been rough with it at all.

I reached out to them to see if they can repair or replace it, but wanted to see if anyone else has experience with this brand and their customer service. Is the quality not great? Or did I just get a defective product? Really wishing I had bought through Nordstrom because at least I’d know they’d take it back.

[Anonymous]

I have no experience, but I considered buying this one. Having second thoughts after your post, however.

https://www.nordstrom.com/s/mackage-thalia-double-face-tie-waist-wool-coat/6244228?origin=keywordsearch-personalizedsort&breadcrumb=Home%2FAll%20Results&color=400

[Anonymous]

I had a mackage coat but it was very heavy & warm — suitable for canada or great lakes. I sold it on RealReal

[Anonymous]

My 80 dollar Eddie Bauer parka from 7 years ago still doesn’t have any rips or holes. Sounds like you got ripped off.

[Anonymous]

I’ve owned several Mackage coats over the years and never had an issue with quality. That said, I think there is a difference in quality among some of their coats. The heavy wool coats are high quality as is my heavy parka. Definitely them to see what can be done. Good luck!

[Anonymous]

I have 2 (the Kay and another shorter one) and they are amazing. I suspect you got a lemon.

[Anonymous]

Anonymous wrote:My 80 dollar Eddie Bauer parka from 7 years ago still doesn’t have any rips or holes. Sounds like you got ripped off.

OP. This is funny because I’ve always been an Eddie Bauer parka girl. I wanted something a little more stylish.

[Anonymous]

Packaged peaked in 2010. It's not a brand Inwould buy anymore. Canada Goose and Moncler are better for down jackets. Uniqlo puff tech for a simple sleek doudoune.

[Anonymous]

Anonymous wrote:Packaged peaked in 2010. It's not a brand Inwould buy anymore. Canada Goose and Moncler are better for down jackets. Uniqlo puff tech for a simple sleek doudoune.

Hard disagree. Canada Goose is over—no one wears it anymore. And Moncler is a bit eurotrashy.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Packaged peaked in 2010. It's not a brand Inwould buy anymore. Canada Goose and Moncler are better for down jackets. Uniqlo puff tech for a simple sleek doudoune.

Hard disagree. Canada Goose is over—no one wears it anymore. And Moncler is a bit eurotrashy.

I see plenty of Canada Goose. I think they’re high quality and functional, but we just don’t need that level of warmth here in the DC area. I agree about Moncler, I’ve always associated it with conspicuous consumption and people who don’t know what they’re looking for/just buy it because it’s more expensive.

[Anonymous]

Mackage has a lifetime warranty program. Check if your coat qualifies. Details here:

https://www.mackage.com/pages/lifetime-warranty-1

[Anonymous]

Update: Mackage is allowing me to return the coat for a full refund. If anyone loves their stylish and warm winter coat, please drop a link!

[Anonymous]

Anonymous wrote:

Anonymous wrote:Packaged peaked in 2010. It's not a brand Inwould buy anymore. Canada Goose and Moncler are better for down jackets. Uniqlo puff tech for a simple sleek doudoune.

Hard disagree. Canada Goose is over—no one wears it anymore. And Moncler is a bit eurotrashy.

And not warm.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Packaged peaked in 2010. It's not a brand Inwould buy anymore. Canada Goose and Moncler are better for down jackets. Uniqlo puff tech for a simple sleek doudoune.

Hard disagree. Canada Goose is over—no one wears it anymore. And Moncler is a bit eurotrashy.

I see plenty of Canada Goose. I think they’re high quality and functional, but we just don’t need that level of warmth here in the DC area. I agree about Moncler, I’ve always associated it with conspicuous consumption and people who don’t know what they’re looking for/just buy it because it’s more expensive.

Oh well, I just bought a cute Moncler.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Packaged peaked in 2010. It's not a brand Inwould buy anymore. Canada Goose and Moncler are better for down jackets. Uniqlo puff tech for a simple sleek doudoune.

Hard disagree. Canada Goose is over—no one wears it anymore. And Moncler is a bit eurotrashy.

I see plenty of Canada Goose. I think they’re high quality and functional, but we just don’t need that level of warmth here in the DC area. I agree about Moncler, I’ve always associated it with conspicuous consumption and people who don’t know what they’re looking for/just buy it because it’s more expensive.

You can pry my Canada Goose out of my warm dead hands. I don't wear it in DC though!