Own your own business? Ever fire a customer?

[Anonymous]

Just wondering.

We have owned our business for over a decade and yea we have let customers know we are a not a good fit for them. In other words we have fired them.

The customer is not always right.

Have you ever fired a customer?

[Anonymous]

Yes. Why would you keep a bad customer around if you didn’t need the money?

[Anonymous]

I have my own consulting business. I’ve never fired a client but have been slow to respond to a client who is just not worth working for anymore or I tell them that I can’t get to their project for several months.

[Anonymous]

Sure. I have and DH has - each of us in different businesses.

[Anonymous]

I just charge really high fees. If they don't want to pay, they let themselves go. And if they want to pay, at least i'm being paid a lot to deal with them

[Anonymous]

Yes, I have. They proceeded to give me a bad review on Google.

[Anonymous]

Attorney here, and absolutely - if they won't take the advice, or they're rude to me or my staff, they're out.

[Anonymous]

Yes, I sure have. Several times. Some people simply aren't worth the time or trouble no matter the money.

[Anonymous]

Not often, but definitely necessary if they are rude, disrespectful, have unreasonable expectations, or are too demanding.

[Anonymous]

The police are not welcome at many businesses.

[Anonymous]

Anonymous wrote:The police are not welcome at many businesses.

What does that have to do with the question? Do you own a business that keeps police out?

[Anonymous]

Many times over the last decade.

[Anonymous]

Absolutely. I have seen more and more entitled clients over a decade in business. Many have gotten worse.

I also find the cheapest clients take up the most of my time, so my fees have gone higher and higher to “fire” clients.

[Anonymous]

I was a writers agent and sometimes my writers left me for other agents (not often) and sometimes I fired them for being useless.

[Anonymous]

A handful of them. 2 for treating employees poorly and a couple for having unreasonable expectations and not listening to the fact that what they wanted wasn't possible or working with us on more realistic expectations. I've found those are the ones who have absolutely no idea what's involved with what they want and think its an easy thing to do.