| Experiences? Thanks |
| Yes, I've flown Avianca and Copa, though it has been a while. No issues with either, and nothing really to report. Copa is a very busy airline, as it is often a Central/S Am connector line. |
| Funny you should ask. I'm a personal assistant to someone who travels to Colombia frequently. I just booked travel for him today on Avianca. Last month I booked him on Copa - for travel within Colombia. He has not had any issues with either, outside of their sometimes wonky websites, but that's my challenge not his. |
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From personal experience (but also due to routes) Copa , yes 100%
Avianca no- poor costumer service but mostly my reason for not traveling Avianca is that the route I take to South America has a VERY tight layover in Colombia and you have to go through a security checkpoint again between flights. |
I thought if you connected via Panama City you didn't need to clear security for a second time. |
| Yes Copa but no for Avianca. |
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I’ve flown both. Copa is nicer.
Actually just scrapped a trip on Avianca for Christmas this year since they were having issues with the return flight. It was changing one a week, wildly, 7am then 11pm etc. so I asked for a refund today and even the agent told me that was for the best. |
| Oh god - we went to Peru a few years ago and had several internal flights with Avianca. Every one of those were disastrous - like several hours late or just cancelled, lost luggage, etc. Avoid at all costs. |
| I guess we got lucky, but we flew Avianca to Costa Rica over the summer and had no issues. |
| We've flown Copa several times with no issues |
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I've flown Copa to Chile, no "problems" but just kind of rude service. I am not Hispanic/native Spanish speaking and there was a very obvious difference in the way the flight attendants treated me vs. the way she treated other passengers seated nearby. I do speak some Spanish so it wasn't like I was expecting them to communicate with me in English.
I've flown Avianca to Nicaragua and Columbia and it was great both times. |
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^Colombia.
Yes, I know how to spell it correctly. |
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Yes to Copa.
No to Avianca. Broken seats, instant coffee, after getting my instant coffee (the only beverage service), I didn't see another FAjust generally disgusting. That was in their Business Class. They are the low cost low frill South American airline. |
This is Copa not Avianca. |
| We took Avianca this summer from Bogota to Lima. The plane was brand new and left and arrived on time. The only annoying thing was you had to pay for everything - we didn't even get water for free. We were in the front of the plane so it was not a ticket thing. |