I would shop a lot more at Zara if the website wasn’t so awful
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Anonymous
| Enough already with the artsy photos, etc. Make the sight easier to navigate. What a chore! |
Anonymous
| I 100% agree. I’ve tried a couple different times to order online and it just get annoyed and give up. |
Anonymous
|
And then if you need to return things in the store, there are 28 people in line ahead of you.
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Anonymous
OMG yes |
Anonymous
| The app is no better. |
Anonymous
| Their website design is atrocious. Not user friendly at all. Also very bland - it's where greige and beige went to die. |
Anonymous
+1 I hate shopping on the app. I always get frustrated, tell myself I will just go to the store and then never do. |
Anonymous
| 100% |
Anonymous
| Their customer service is also absolutely atrocious. |
Anonymous
| I hate it. Why can't I see everything easily? I also wondered if I was missing something, like women who look effortlessly chic in Zara just know how to navigate the site instead of gawk at it wishing the UI worked like gap.com. |
Anonymous
| I have many clothes from Zara and they are ALL from shopping in person. I too cannot bear using the website. Harder now that the Grown shop is closed but I still stop by the F street store probably once a season and always leave with a few lovely items. |
Anonymous
| Well there you go. I’m not crazy. I hate shopping at Tysons because it is an absolute zoo. I think I may try an early morning mid week visit. We’ll see. |
Anonymous
| Yes yes yes |
Anonymous
| 100% yes. And the stores aren't much better - so disorganized and hard to find anything. Huge lines. Terrible AC. Why, Zara?? Do better. |
Anonymous
| I have to say their stores in Spain are sooooo much better. Better organized, more options and better style. And about 40% cheaper. |