This advice was posted on a NW neighborhood list serve:
It's really important to ensure that you're signing with an actual car carrier service rather than a broker. About 90% of the companies touting themselves as car shippers are only brokers. That's a problem for two reasons. First, no matter what a broker tells you, they have little control over when the car will be picked up and when it will reach the destination. This is particularly important if you've got certain deadlines/needs. The other problem is that there's a real grey area re: insurance. The broker is a third party and doesn't carry insurance. They could hand off your car to a carrier/driver with insufficient or even no insurance. And often the uninsured carrier drivers get into lots of accidents on the trips. So you've got no place to file a claim.
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