APS Extended Day Rejections?

[Anonymous]

Did anyone else get rejected from extended day this week for failing to pay a registration fee for which they never received a bill?

[Anonymous]

The fee and instructions were in the registration received email and were clearly listed on the registration page.

[Anonymous]

It's not the most intuitive, but right after you register, you have to go to myschoolbucks and make a $40 payment (there is no invoice, though they tell you in the registration email that you need to make the payment).

[Anonymous]

This is the text of the email I received within minutes of submitting my registration -

Thank you for your interest in the APS Extended Day Program!

We have received your Extended Day registration information and will be contacting you soon to:

confirm enrollment, or
request additional information, or
notify you of your child's placement on a waitlist
PLEASE NOTE: For Extended Day registration information to be considered for enrollment, the family account cannot have a past due balance.

Non-refundable registration fee(s) will be charged at the time of registration and must be paid by the following dates:

If you register for 2023 Summer Extended Day, registration fees are due within 10 business days of submitting registration.
If you register for the 2023-2024 semester in Phase 1, registration fees are due by May 16, 2023 at 3pm.
If you register for the 2023-2024 semester in Phase 2, registration fee deadlines will be provided in your registration confirmation email.
If you register for the 2023-2024 semester in Phase 3, registration fees are due by June 14, 2023 at 3pm.
If you register for the 2023-2024 semester in Phase 4, registration fees are due within 10 business days of submitting registration.
Your registration information will be deleted if the registration fees are not received by the dates above.

New families to APS for 2023-2024 will not be able to use MySchoolBucks.com until the second week in July. To ensure deadlines are met, please use an alternate payment method as detailed on our Payment information page.

Please see our Payment Information page for additional information.

If you have any questions or need assistance please email us at [e-mail] or by calling 703-228-6069.

[Anonymous]

Anonymous wrote:It's not the most intuitive, but right after you register, you have to go to myschoolbucks and make a $40 payment (there is no invoice, though they tell you in the registration email that you need to make the payment).

This. I agree they should include screen shots or send invoices. MySchoolBucks is confusing for first time users.

[Anonymous]

If you have a new K student, you can’t even use MySchoolBucks. You have to go in person to syphax. Rising K can’t log in to MSB until July (or that’s what I understood to be true anyway)— when I called extended day they told me to bring a check in person

[Anonymous]

Anonymous wrote:If you have a new K student, you can’t even use MySchoolBucks. You have to go in person to syphax. Rising K can’t log in to MSB until July (or that’s what I understood to be true anyway)— when I called extended day they told me to bring a check in person

Is this new? I never had to go in person to pay when my kid started K. But I was a few years ago.

[Anonymous]

You can either mail the check or pay in person.
It's much safer to pay in person since, as the OP demonstrates, they will just straight reject you if they dont get the payment in time

[Anonymous]

Yes. I got rejected and I've been paying for extended day since 2015. You'd think I'd understand this process by now but no. It's so f'ed up and the ux is the worst. APS is so good at wasting money HBS should do a case study on it.