If/When to escalate a concern about TL?

Anonymous
How long should someone give a Senior Team Lead to respond to a message before contacting HR, or should one never do this?

I reached out to SL bc TL is condescending and publicly humiliates on a regular basis. I requested a shift to another team. We all do the same thing and all work remote.

Senior Lead has not responded to my message at all.
Anonymous
48 hours
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