What is it with the long lines at Chik-fil-A?

Anonymous
I've always seen long lines at drive through and thought this must be some special kind of fast food since they are always crowded. We went in today to finally check it out and it was crowded inside as well. The kids meal with the tiny 5 nuggets and waffle fries and a drink was a joke for $6. The burger (burger for $6 or meal with waffle fries and drink for $10) was nothing to rave home about either. Even my kids said the $11 burger meal at Red Robin is better. The saving grace was the milk shake.

Why the long lines then?
Anonymous
People like to eat garbage?
Anonymous
They don't sell burgers at Chick-fil-A.
Anonymous
Anonymous wrote:I've always seen long lines at drive through and thought this must be some special kind of fast food since they are always crowded. We went in today to finally check it out and it was crowded inside as well. The kids meal with the tiny 5 nuggets and waffle fries and a drink was a joke for $6. The burger (burger for $6 or meal with waffle fries and drink for $10) was nothing to rave home about either. Even my kids said the $11 burger meal at Red Robin is better. The saving grace was the milk shake.

Why the long lines then?



There are no burgers at Chik-fil-A. Just chicken.
Anonymous
People like their extraordinary cleanliness and the politeness of the employees.
Anonymous
Do your kids know they were eating chicken and not beef?
Anonymous
People like
a) it's clean
b) the employees tend to be really, overly polite and helpful
c) they often have a play place for the kids
d) they have halfway decent food for a fast food restaurant. I'm a vegetarian now but I used to eat there sometimes and thought their chicken was better than other fast food chains. And all the fast food chains are kind of expensive now.
Anonymous
Boycott this dump! Boycott bigotry and homophobia!!
Anonymous
Anonymous wrote:
Anonymous wrote:I've always seen long lines at drive through and thought this must be some special kind of fast food since they are always crowded. We went in today to finally check it out and it was crowded inside as well. The kids meal with the tiny 5 nuggets and waffle fries and a drink was a joke for $6. The burger (burger for $6 or meal with waffle fries and drink for $10) was nothing to rave home about either. Even my kids said the $11 burger meal at Red Robin is better. The saving grace was the milk shake.

Why the long lines then?



There are no burgers at Chik-fil-A. Just chicken.


Sorry, I'm an immigrant and consider everything that is stuffed between buns as a burger. (think veggie burger, chicken burger). I guess their chicken sandwich then. It was not nice at all, so what gives with the lines?
Anonymous
Anonymous wrote:People like to eat garbage?


You sound fun
Anonymous
For the record, I personally don't like CFA. I think there are way better places out there for fast food chicken sandwiches (Popeyes and Wendy's to name a couple).

But here is what I see:
- The quality of their meat is good and it's real chicken. My understanding is that they use a premium chicken. McD's and BK use a cheaper chicken.
- Some people like waffle fries. There are not that many places where you can get waffle fries. Personally, if I get a jonesing for waffle fries, I'm going to Wooboi chicken....so good
- Their service is excellent. My kids like the food so I indulge them with CFA. Every time I go in, whether we eat in or take out, their cashier's are hospitable and customer oriented. Same with their servers. One time, when our order took too long (like 10 mins), they proactively gave me a gift certificate for a free meal or something like that. I was floored. Also, they have so many workers and they are all moving around. No one stands around and looks at their phone and acts like you are an imposition on their day like you get at some other fast food places.
- Lastly, I think you hit the nail on the head with their milkshakes. So good. That's the only thing that I will eat from CFA

Anonymous
The employees are efficient and friendly. Orders are correct. They're clean and bright. The kale salad is delicious. Fresh fruit is a side.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I've always seen long lines at drive through and thought this must be some special kind of fast food since they are always crowded. We went in today to finally check it out and it was crowded inside as well. The kids meal with the tiny 5 nuggets and waffle fries and a drink was a joke for $6. The burger (burger for $6 or meal with waffle fries and drink for $10) was nothing to rave home about either. Even my kids said the $11 burger meal at Red Robin is better. The saving grace was the milk shake.

Why the long lines then?



There are no burgers at Chik-fil-A. Just chicken.


Sorry, I'm an immigrant and consider everything that is stuffed between buns as a burger. (think veggie burger, chicken burger). I guess their chicken sandwich then. It was not nice at all, so what gives with the lines?

The long lines are the result of lots of people wanting to eat there. Obviously these people have a different opinion than you. Really not that hard to understand.
Anonymous
It's a good chicken sandwich in a pinch.
Anonymous
Anonymous wrote:People like
a) it's clean
b) the employees tend to be really, overly polite and helpful
c) they often have a play place for the kids
d) they have halfway decent food for a fast food restaurant. I'm a vegetarian now but I used to eat there sometimes and thought their chicken was better than other fast food chains. And all the fast food chains are kind of expensive now.


The Burger King near this Chik-fil-A location is also clean. So is the Mcdonalds down the road which is also more spacious and not standing room when crowded.
Agreed with the employees - Very kind and polite
There was a play space but it was locked. Burger King also has a play space
Food was meh. KIds said they liked the Mcdonalds nuggets better. 20 pieces there for $6 there vs 5 tiny ones here with not so nice waffle fries and a drink for same price.
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