How to handle family member who is struggling

Anonymous
To keep this brief, I have a family member who suffers from mental illness. Never married, only child, relies on their parents for financial support. I distanced myself about 15 years ago from this person but am cordial when they reach out or we are together at a family function. They call me today to tell me they were suicidal a few weeks ago, don’t know how to cope with their parents who are very controlling (they aren’t but they do encourage this person to try to find a job or volunteer, exercise, etc.), and crying because they have no spouse or friends. I tried to say encouraging things but not sure what else to do. I feel conflicted and want to help but I don’t want to get sucked into the drama and honestly don’t know if there is anything I could even do. Just curious how others would handle the situation.
Anonymous
I would be kind/concerned and redirect them to their therapist. You can’t solve the situation for them (even if you were willing to set aside your other responsibilities!) but you can be warm, pleasant, and encouraging when you do talk to them. Is this a cousin? Picture your own future grandchildren and treat the person as you hope a future grandchild doing well would treat a cousin grandchild not doing well.
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